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List of Group Annotations

This chapter describes the following group annotations grouped by annotation type:

common (type)

group-visibility

• type: common
• description: Defines the default visibility of a data field group.
• values:
  • true / false: The annotation can be overwritten at the field level.

dwh (type)

dwh-no-history

• type: dwh
• description: Indicates that all fields in the group will not be historicized in DWH
• values:
  • true / false: Since version 6.10.2.0

reportable group

• type: dwh
• description: Indicates that all data fields belonging to this group are reportable and should be transferred to CMRF.
• values:
  • true / false: A value has to be set. Annotation is active if value is set to true.

layout (type)

auto-open-group

• type: layout
• description: The group will be opened initially. More than one value can be entered as a comma- or semicolon-separated list (can be used for the customer annotation).
• values:
  • ticket:create: Group is opened initially when a new ticket is created.
  • customer:create: Group is opened initially when a new customer is created.
  • customer:view: Group is opened when the customer (contact or company) page is opened.

show-contact-in-ticket-list

• type: layout
• description: Obsolete! Use page customization!
  accordionTicketList.mainCustomerDescriptionVisible={true, false}
• values: obsolete

show-in-group-section

• type: layout
• description: Defines that a data field group is displayed in the Groups section (as tab).
• values:
  • true / false: Without this annotation the group is shown in the non-tabbed ticket, customer or resource section.

show-labels-in-edit

• type: layout
• description: Whether the data fields in this group should be displayed in edit mode with labels.
• values:
  • true / false: Since version 6.9.4

show-labels-in-view

• type: layout
• description: Whether the data fields in this group should be displayed in view mode with labels.
• values:
  • true / false: Since version 6.9.4

show-tooltips

• type: layout
• description: Whether the data fields in this group should be displayed with tooltips.
• values:
  • true / false: Since version 6.9.4

show-watermarks

• type: layout
• description: Whether the data fields in this group should be displayed with watermarks.
• values:
  • true / false: Since version 6.9.4

performance (type)

no-history

• type: performance
• description: Indicates that all data fields belonging to this group will not be historicized.
• values:
  • true / false: Indicates that all data fields that belong to this group should not be historicized. Possible values are true if this annotation should be active or false, which is the same as removing the annotation. Use this annotation if you want to prevent storing history for all/many fields in a group. If you only want to prevent historization for a single/some field(s), use the annotation no-history-field at the field level.
    In CM versions up to 6.10.2, the DWH transfer of a field history is also controlled by this annotation.
    Starting with CM version 6.10.2, use the annotation dwh-no-history for this.

resource (type)

resource-fields-group-mode

• type: resource
• description: Controls the mode of a Resource Field Group concerning editing via Web Client.
• values:
  • internal / external: Possible values: internal, external. A Resource Group Field is not editable in the Web Client if value is external.
    Since 6.10.4.0
    Removed 6.10.5.0

resource-custom-fields-group-mode

• type: resource
• description: Controls the mode of a Resource Field Group concerning editing via Web Client.
• values:
  • internal / external: Possible values: internal, external. A Resource Group Field is not editable in the Web Client if value is external.
    Since 6.10.5.0

ticket contact relation (type)

unit is a contact

• type: ticket contact relation
• description: deprecated
• values:
  • true/false: Removed in version 6.9.0.