List of Group Annotations

This chapter describes the following group annotations grouped by annotation type:

common (type)

Type: dwh
Description: Indicates that all fields in the group will not be historicized in DWH
Values:
- true / false: Since version 6.10.2.0

Type: dwh
Description: Indicates that all data fields belonging to this group are reportable and should be transferred to CMRF.
Values:
- true / false: A value has to be set. Annotation is active if value is set to true.

Type: layout
Description: The group will be opened initially. You can enter more than one value as a comma- or semicolon-separated list.
Values:
- ticket:create: Group is opened initially when a new ticket is created.
- ticket:view: Group is opened initially when a ticket page is opened.
- customer:create: Group is opened initially when a new customer is created.
- customer:view: Group is opened when the customer (contact or company) page is opened.
- resource:create: Group is opened initially when a new resource is created.
- resource:view: Group is opened initially when a resource page is opened.

Type: layout
Description: Obsolete! Use page customization!
accordionTicketList.mainCustomerDescriptionVisible={true, false}
Values: obsolete

Type: layout
Description: Defines that a data field group is displayed in the Details section (as tab).
Values:
- true / false: Without this annotation the group is shown in the non-tabbed ticket, customer or resource section.

Type: layout
Description: Whether the data fields in this group should be displayed in edit mode with labels.
Values:
- true / false: Since version 6.9.4

Type: layout
Description: Whether the data fields in this group should be displayed in view mode with labels.
Values:
- true / false: Since version 6.9.4

Type: layout
Description: Whether the data fields in this group should be displayed with tooltips.
Values:
- true / false: Since version 6.9.4

Type: layout
Description: Whether the data fields in this group should be displayed with watermarks.
Values:
- true / false: Since version 6.9.4

Type: performance
Description: Indicates that all data fields belonging to this group will not be historicized.
Values:
- true / false: Indicates that all data fields that belong to this group should not be historicized. Possible values are true if this annotation should be active or false, which is the same as removing the annotation. Use this annotation if you want to prevent storing history for all/many fields in a group. If you only want to prevent historization for a single/some field(s), use the annotation no-history-field at the field level.
  In CM versions up to 6.10.2, the DWH transfer of a field history is also controlled by this annotation.
  Starting with CM version 6.10.2, use the annotation dwh-no-history for this.

Type: resource
Description: Controls the mode of a resource field group concerning editing via Web Client.
Values:
- internal / external: Possible values: internal, external. A resource field is not editable in the Web Client if value is external.
  Since 6.10.4.0
  Removed 6.10.5.0

Type: resource
Description: Controls the mode of a resource field group concerning editing via Web Client.
Values:
- internal / external: Possible values: internal, external. A resource field is not editable in the Web Client if value is external.
  Since 6.10.5.0

Type: restapi
Description: Indicates whether a data field group should be available to customers using the REST API, e.g. in CM/Track.
Values:
- full (default): The data field group is available for reading and writing.
- read: The data field group is available for reading only.