CM Services

CM Services are managed on the navigation item CM Services in the navigation group Services. This navigation item contains the list of the available CM services. Stopped or disabled services are displayed in italics. You can start a service by clicking the Start service button (green triangle) and stop a service by clicking the Stop service button (red square) below the list of services.

The status of a service should only be changed by an experienced ConSol CM consultant or by a member of the ConSol CM support team! ConSol CM core functionalities might not work when a service is not running!

List of services:

• Archive GDPR service
  Sends information about anonymized and deleted customers to CM/Archive if the system property cmas-archive-core-server, archive.enabled is set to true.
• DWH live service
  Controls just-in-time DWH update in LIVE mode.
• DWH log service
  Reads and processes CMRF/DWH log messages for the Admin Tool and stores them in the ConSol CM database. The entries are used for the log protocol in the Admin Tool. See section Data Warehouse (DWH) Management.
• DWH transfer service
  Controls DWH transfers.
• Index changes notifier
  Collects changes which concern the index and saves them to the database.
• Index changes receiver
  Reads the database table where the pending index updates are stored and starts the update of the index.
• Job Executor
  Controls escalations for processes resp. workflows.
• Kerberos v5 authentication provider
  Required if Kerberos authentication is enabled.
• NIMH
  Retrieves incoming emails when the server is running in NIMH mode.
• recent items cleanup
  Removes recent items according to the configuration in the system properties cmas-core-server, recent.items.cleanup.interval.minutes and cmas-core-server, recent.items.max.per.engineer. If ConSol CM runs in a cluster, the service is only enabled on the cluster node specified in cmas-core-server, recent.items.cleanup.cluster.node.id.
• Remote client pooling
  Controls that Web Clients get changes from the Admin Tool.
• Rest API service
  Activates or deactivates the REST (Representational State Transfer) interface.
• Server Session Service
  Checks sessions and stops sessions when the lifetime of a client or Admin Tool session has expired. See, for example system, properties admin.tool.session.check.interval and server.session.timeout.
• TaskExecutorService
  The engine for task execution in the Task Execution Framework. It comprises a main processing thread (with watchdog attached) which scans the database for tasks with the status NEW, and a second component which controls a dedicated thread pool used for tasks execution.
• Unused content remover
  Removes attachments and comments which have been marked as deleted in the Web Client (in the protocol section of a ticket).