List of system properties

The following list contains all system properties. If a system property is not present in your ConSol CM system, you can add it manually. Placeholders within the property name are indicated by the < and > characters.

access.token.signing.key

Module: cmas-auth-server
Description: Determines the secret shared between the authorization server and all client applications using OAuth2, e.g. CM/Archive. The value of this property needs to match the value of archive.oauth2.access.token.signing.key in the configuration file of CM/Archive.
Type: password
Restart required: yes
System: no
Optional: no
Example value: my_password
Since: 6.11.2.0

admin.email

Module: cmas-core-security
Description: The email address of the ConSol CM administrator. The value which you entered during system setup is used initially.
Type: string
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.0

admin.login

Module: cmas-core-security
Description: The login name of the ConSol CM administrator. The value which you entered during system setup is used initially.
Type: string
Restart required: no
System: yes
Optional: no
Example value: admin
Since: 6.0

admin.tool.consumed.licences.check.interval

Module: cmas-app-admin-tool
Description: Sets the interval (in seconds) to monitor the number of consumed licenses.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 30 (default value)
Since: 6.11.0.0

admin.tool.consumed.licences.pool.name

Module: cmas-app-admin-tool
Description: Sets the license pool name to monitor the number of consumed licenses.
Type: string
Restart required: no
System: no
Optional: yes
Example value: CONCURRENT_USERS (default value)
Since: 6.11.0.0

admin.tool.session.check.interval

Module: cmas-app-admin-tool
Description: Configures the time interval (in seconds) in which the system checks for inactive (ended) Admin Tool sessions.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 30
Since: 6.7.5

archive.enabled

Module: cmas-archive-core-server
Description: Determines if GDPR-compliant deletions or anonymizations, which delete case or contact data from the ConSol CM database, are applied to CM/Archive as well. By default, this property is set to false, meaning that no data is deleted from CM/Archive. If you set this property to true, GDPR-compliant deletions or anonymizations are also performed in CM/Archive. This affects both already archived cases and newly archived cases.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.11.2.5

archive.uri

Module: cmas-archive-core-server
Description: Sets the URL where the CM/Archive application is running.
Type: string
Restart required: no
System: no
Optional: no
Example value: <server_url>:8090
Since: 6.11.2.0

attachment.allowed.types

Module: cmas-core-server
Description: Comma-separated list of allowed attachment file types. By default, only images, PDF and text files are allowed. If no value is provided, all files are allowed (not recommended). The property mail.attachments.validation.handling defines how the system reacts on an unallowed attachment.

The property is not considered for attachments added with CM/Doc, i.e. it is not required to allow docx as a file extension for attachments in order to use CM/Doc.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: jpg,jpeg,gif,bmp,png,pdf,txt,csv
Since: 6.5.0, modified in 6.13.0.8, 6.15.3.0

attachment.max.size

Module: cmas-core-server
Description: Maximum attachment size, in MB. This property controls the size of attachments at cases, contacts and resources. It also controls the size of incoming (not outgoing) email attachments. The value of this property needs to be aligned with the respective setting in the application server configuration (adapt the setting max-post-size-bytes in cm6-config.properties, cm6-cmrf-config.properties and cm6-domain-config.properties). In addition you might need to increase the value of cmas-nimh, mailbox.default.task.max.message.size. The value of this property is displayed in the Web Client when adding a new attachment.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 100 (default value)
Since: 6.4.0

attachment.type.hints

Module: cmas-core-server
Description: Allows you to assign MIME types to not yet officially supported file extensions, so these file extensions can be detected correctly.
Type: string
Restart required: no
System: no
Optional: yes
Example value: 7z:application/x-7z-compressed, zip:application/zip, wav:audio/x-wav
Since: 6.11.2.0

attachment.upload.timeout

Module: cmweb-server-adapter
Description: Defines the transaction timeout in minutes for adding attachments to a case, contact or resource. Counts the time for the upload of all attachments of one transaction. When the timeout occurs, all files which have been temporarily stored on the server are deleted and no file is uploaded.
Type: Integer
Restart required: no
System: yes
Optional: yes
Example value: 3
Since: 6.10.5.3

authentication.method

Module: cmas-core-security
Description: Sets the user authentication method (internal database or LDAP authentication). Allowed values are LDAP or DATABASE.
Type: string
Restart required: no
System: yes
Optional: no
Example value: DATABASE
Since: 6.0
Removed in: 6.14.0.0

autocommit.cf.changes

Module: cmas-dwh-server
Description: Defines whether DWH tasks which result from configurational changes on case fields are executed automatically without manual interaction in the Web Admin Suite. Can be also set in the Web Admin Suite on the DWH configuration page. The default and recommended value is false.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false (default value)
Since: 6.7.0

autocomplete.enabled

Module: cmas-app-admin-tool
Description: Controls if the Autocomplete address navigation item is displayed in the Admin Tool. It is hidden, if this system property is missing or its value is false.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: true
Since: 6.9.2.0

automatic.booking.enabled

Module: cmweb-server-adapter
Description: If enabled, time spent on creating comments or emails is measured and automatic time bookings are added.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: true
Since: 6.9.4.2

batch-commit-interval

Module: cmas-dwh-server
Description: Number of objects sent in one DWH message. Larger values mean better transfer performance at the cost of higher memory usage. This property is only used if the package size of a DWH operation is not set. This can only happen when the command is directly addressed to the Java MBean consol.cmas.global.dwh.synchronizationService, e.g. using the update() method. When a DWH operation is started using the Web Admin Suite, there is always a value for the package size. If not explicitly set, the default value of 1000 is used as value for batch.commit.interval.
Default value: 1000
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 100
Since: 6.0.0

big.task.minimum.size

Module: cmas-core-index-common
Description: Indicates the minimum size of index task (in parts, each part has 100 entities) to qualify this task as a big one. Big tasks have a lower priority than runtime tasks.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 15 (default value)
Since: 6.8.3

brute.force.admin.auth.failures.notify.amount

Module: cmas-core-security
Description: Defines the number of unsuccessful authentication attempts after which the administrator will be notified. The default value is 100.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 100
Since: 6.14.0

brute.force.admin.auth.failures.notify.period

Module: cmas-core-security
Description: Defines the period in minutes for checking for failed authentication attempts to inform the administrator. If more failed authentication attempts than defined in brute.force.admin.auth.failures.notify.amount occur in this timeframe, the administrator is notified about this via email. The default value is 60.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.14.0

brute.force.attempts.to.block

Module: cmas-core-security
Description: Defines the number of unsuccessful authentication attempts after which an account will be blocked. The default value is 7.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 7
Since: 6.14.0

brute.force.auto.unblock.active

Module: cmas-core-security
Description: Determines if the mechanism to automatically unblock an account after a certain time period is enabled. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.14.0

brute.force.auto.unblock.period

Module: cmas-core-security
Description: Defines the period in minutes after which an account is automatically unblocked. The default value is 30.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 30
Since: 6.14.0

brute.force.endpoint.blocking.active

Module: cmas-core-security
Description: Determines if the authentication protection feature is enabled for webhooks. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.14.0

brute.force.engineer.blocking.active

Module: cmas-core-security
Description: Determines if the authentication protection feature is enabled for users. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.14.0

brute.force.mail.notification.active

Module: cmas-core-security
Description: Determines if users and contacts who were blocked receive an email with a link to unblock their accounts. The administrator receives emails with information about blocked accounts and the unblock codes for these accounts. In addition, the administrator receives alerts if the number of failed attempts exceeds the value set in brute.force.admin.auth.failures.notify.amount. The default value is false.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.14.0

brute.force.period.between.attempts.to.block

Module: cmas-core-security
Description: Defines the period in minutes for checking for failed authentication attempts. If more failed authentication attempts than defined in brute.force.attempts.to.block occur in this timeframe, the user or endpoint is blocked. The default value is 1.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1
Since: 6.14.0

brute.force.unblock.code.expiration.period

Module: cmas-core-security
Description: Defines the period in hours after which the unblock code will expire. The default value is 24.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 24
Since: 6.14.0

brute.force.unit.blocking.active

Module: cmas-core-security
Description: Determines if the authentication protection feature is enabled for contacts / REST users. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.14.0

cache-cluster-name

Module: cmas-core-cache
Description: Unique name of a cluster consisting of several CM nodes. This value is used to identify the nodes belonging to the same cluster during network communication. Please do not change this value manually unless advised by ConSol.
Type: string
Restart required: yes
System: yes
Optional: no
Example value: 635a6de1-629a-4129-8299-2d98633310f0
Since: 6.4.0

cache.logging.listener.enabled

Module: cmas-core-cache
Description: Determines whether cache events are logged to infinispan.log for the standalone mode and jgroups-infinispan.log for the cluster mode.
Type: boolean
Restart required: yes
System: no
Optional: yes
Example value: false (default value)
Since: 6.12.0.5

calendar.csv.dateFormat

Module: cmas-core-server
Description: Format of the date given in the CSV file containing the list of holidays.
Type: string
Restart required: no
System: no
Optional: yes
Example value: dd/MM/yyyy
Since: 6.9.3.2

calendar.csv.separator

Module: cmas-core-server
Description: Separator used in the CSV file containing the list of holidays.
Type: string
Restart required: no
System: no
Optional: yes
Example value: ,
Since: 6.9.3.2

checkUserOnlineIntervalInSeconds

Module: cmweb-server-adapter
Description: The interval in seconds to check which users are online (default 180sec = 3min).
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 180
Since: 6.0
Removed in: 6.5 / 6.11.0.1

client.archive.access.token.validity.seconds

Module: cmas-auth-server
Description: Determines the validity period in seconds of the access token required for using CM/Archive.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 43200 (default value)
Since: 6.11.2.0

client.archive.enabled

Module: cmas-auth-server
Description: Determines if CM/Archive is enabled (true) or disabled (false).
Type: boolean
Restart required: no
System: no
Optional: no
Example value: false
Since: 6.11.2.0
Removed in: 6.11.2.2

client.archive.refresh.token.validity.seconds

Module: cmas-auth-server
Description: Determines the validity period in seconds of the refresh token required for obtaining new access tokens for CM/Archive.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 2592000 (default value)
Since: 6.11.2.0

client.archive.secret

Module: cmas-auth-server
Description: Determines the secret shared between the authorization server and CM/Archive. The value of the property needs to match the value of archive.oauth2.client.secret in the configuration file of CM/Archive.
Type: password
Restart required: no
System: no
Optional: no
Example value: my_password
Since: 6.11.2.0

client.was.access.token.validity.seconds

Module: cmas-auth-server
Description: Determines the validity period in seconds of the access token required for using the Web Admin Suite.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 43200 (default value)
Since: 6.12.0.0

client.was.refresh.token.validity.seconds

Module: cmas-auth-server
Description: Determines the validity period in seconds of the refresh token required for obtaining new access tokens for the Web Admin Suite.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 2592000 (default value)
Since: 6.12.0.0

client.was.secret

Module: cmas-auth-server
Description: Determines the secret shared between the authorization server and the Web Admin Suite.
Type: password
Restart required: no
System: no
Optional: no
Example value: my_password
Since: 6.12.0.0
Removed in: 6.12.0.1

cluster.mode

Module: cmas-core-shared
Description: Specifies whether ConSol CM is running in a cluster.
Type: boolean
Restart required: yes
System: yes
Optional: no
Example value: false
Since: 6.1.0

cluster.unicast

Module: cmas-core-shared
Description: Flag to activate the jgroups unicast mode for ConSol CM clusters (as opposed to the default multicast mode causing problems in some data center environments). If set to true, remember to set the JVM start parameters: jgroups.bind.port, jgroups.bind.address and jgroups.initial_hosts.
Type: boolean
Restart required: yes
System: yes
Optional: yes
Example value: false (default value)
Since: 6.11.0.0
Removed in: 6.12.0.0

cmas.dropSchemaBeforeSetup

Module: cmas-setup-hibernate
Description: Determines if an existing database schema should should be dropped during setup. This value is set on the setup page.
Type: string
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.0

cmoffice.enabled

Module: cmweb-server-adapter
Description: Determines if CM/Doc is enabled.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.4.0

cmoffice.oo.path.NUMBER

Module: cmweb-server-adapter
Description: Possible location of the OpenOffice installation. The properties are numbered starting with 0.
Type: string
Restart required: no
System: no
Optional: yes
Example value: c:\Program Files (x86)\LibreOffice 3.6\program
Since: 6.10.1.0
Removed in: 6.12.0.0

cmoffice.strict.versioning.enabled

Module: cmweb-server-adapter
Description: Controls if the SAVE operation in Microsoft Word / OpenOffice documents creates a new attachment (true) or overwrites the existing attachment (false). This concerns the behavior within one session using the text editing program. If the program is stopped, the overwrite mechanism will not work anymore.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true
Since: 6.10.5.4

cmoffice.websocket.port

Module: cmweb-server-adapter
Description: Determines the port on which the CM/Doc application should be started and connected to.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 30333
Since: 6.12.0.0

comment.authors.disabled

Module: cmas-restapi-core
Description: Disables the display of the content author via REST API.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.11.0

commentRequiredForTicketCreation

Module: cmweb-server-adapter
Description: Determines if the comment is a required field for case creation.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true (default value)
Since: 6.2.0

communication.channel

Module: cmas-dwh-server
Description: Communication channel. Only possible value since CM version 6.11.0.0: DIRECT
Type: string
Restart required: no
System: yes
Optional: no
Example value: DIRECT
Since: 6.8.5.0
Removed in: 6.11.0.0 (DIRECT mode is the only available mode and is set automatically)

config.data.version

Module: cmas-core-server
Description: The internal version number of the current system configuration. This property is maintained internally, please do not change it unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 11
Since: 6.0

config.import.global.transaction.enabled

Module: cmas-core-server
Description: Determines whether the configuration (without localizations) should be imported within a single transaction.
Type: Boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11.1.0

connection.release.mode

Module: cmas-setup-hibernate
Description: Describes the JEE connection handling strategy for transactions. If set to AFTER_TRANSACTION, the connection will be cached during the transaction and released at the end. If set to AFTER_STATEMENT, the connection will be released to the pool after each statement execution. Please do not change the default here unless advised by ConSol.
Type: string
Restart required: yes
System: no
Optional: yes
Example value: AFTER_STATEMENT (default for JEE environment)
Since: 6.0

contact.authentication.method

Module: cmas-core-security
Description: Sets the authentication method for contacts accessing REST services, possible values are DATABASE or LDAP or LDAP,DATABASE or DATABASE,LDAP.
Type: string
Restart required: no
System: yes
Optional: no
Example value: LDAP
Since: 6.9.3.0

contact.inherit.permissions.only.to.own.customer.group

Module: cmas-core-security
Description: Determines whether an authenticated contact via REST inherits all customer group permissions from the CM/Track user profile (false) or only has permissions to his own customer group (true).
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.9.2.3

csrf.domain.allow.none

Module: cmas-restapi-core
Description: Determines whether empty Origin/Referer headers are accepted. By default, the property is set to false, so that REST requests without Origin/Referer headers are blocked.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false (default value)
Since: 6.11.2.2

csrf.domain.white.list

Module: cmas-restapi-core
Description: The list of domains (format protocol://domain:port, separated with “|”) which are allowed in Origin/Referer headers and will not be blocked by the CSRF filter. By default, the property is empty so that cross-site requests are blocked.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: https://example.com:80 | http://www.consol.de:8080
Since: 6.11.2.2

csrf.domain.white.list

Module: cmweb-server-adapter
Description: The list of domains (separated with “|”) which are allowed and will not be blocked by the CSRF (cross-site request forgery) filter, e.g.: “example.com | consol.de”
Type: String
Restart required: no
System: no
Optional: yes
Example value: example.com | consol.de
Since: 6.10.7.0

csrf.request.filter.enabled

Module: cmas-restapi-core
Description: Determines whether the CSRF request filter (Origin/Referer) for the REST API is enabled.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11.2.2

csrf.request.filter.enabled

Module: cmweb-server-adapter
Description: It allows to disable the CSRF request filter, which is enabled by default.
Type: Boolean
Restart required: no
System: no
Optional: yes
Example value: true
Since: 6.10.7.0

customfield.content.file.max.size

Module: cmas-core-server
Description: Determines the maximum size in MB of the images which can be added as content of rich text fields.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 10
Since: 6.11.2.2

customizationVersion

Module: cmweb-server-adapter
Description: UID representing the latest web customization version. Used only internally, please do not change the value.
Type: string
Restart required: no
System: yes
Optional: no
Example value: cd58453e-f3cc-4538-8030-d15e8796a4a7
Since: 6.5.0

dao.log.threshold.milliseconds

Module: cmas-core-server
Description: Used to configure database operation times logging. DAO methods whose execution takes longer than the time set in this property (in milliseconds) are logged.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 500 (default value)
Since: 6.11.1.0

dao.log.username

Module: cmas-core-server
Description: Used to configure database operation times logging. The execution of DAO methods which are related to the user name stated in this property is logged. Only one user name can be provided. The value is empty by default.
Type: string
Restart required: no
System: no
Optional: yes
Example value: webadmin
Since: 6.11.1.0

data.directory

Module: cmas-core-shared
Description: Global directory for ConSol CM data (e.g., index).
Type: string
Restart required: no
System: yes
Optional: no
Example value: C:\Users\user\cmas
Since: 6.0

data.optimization

Module: cmweb-server-adapter
Description: Defines optimization to be applied on HTML response data. The following values are supported (for setting more than one value, separate values by '|'): MINIFICATION and COMPRESSION. MINIFICATION minifies HTML data by e.g. stripping whitespaces and comments. COMPRESSION applies gzip compression to HTTP response. (Note: If you are running in cluster mode and want to test different configurations in parallel, you can set different values for each cluster node by specifying the property data.optimization.nodeId to override the default property.)
Type: string
Restart required: COMPRESSION can be switched on/off without restart, MINIFICATION requires restart.
System: yes
Optional: yes
Example value: MINIFICATION|COMPRESSION

database.notification.enabled

Module: cmas-core-index-common
Description: Indicates whether the database should be used as a notification channel for index updates instead of JMS. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.8.4.7
Removed in: 6.12.0.0

database.notification.redelivery.delay.seconds

Module: cmas-core-index-common
Description: If the database is used as a notification channel for index updates, this property indicates the delay for notification redelivery when an exception occurs.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.8.4.7

database.notification.redelivery.max.attempts

Module: cmas-core-index-common
Description: If the database is used as a notification channel for index updates, this property indicates maximum redelivery attempts when an exception occurs.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.8.4.7

defaultAttachmentEntryClassName

Module: cmweb-server-adapter
Description: The default text class used to classify an attachment if no other text class was set explicitly.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: DefaultTextElement
Since: 6.9.2.0

defaultCommentClassName

Module: cmas-core-server
Description: Name of the default text class for comments.
Type: string
Restart required: no
System: no
Optional: yes
Example value: default_class
Since: 6.3.0

defaultContentEntryClassName

Module: cmweb-server-adapter
Description: Name of the text class which is set as default for newly created content entries.
Type: string
Restart required: no
System: yes
Optional: no
Example value: default_class
Since: 6.3.0

defaultIncommingMailClassName

Module: cmas-core-server
Description: Name of the default text class for incoming emails.
Type: string
Restart required: no
System: no
Optional: yes
Example value: default_class
Since: 6.3.0

defaultNumberOfCustomFieldsColumns

Module: cmweb-server-adapter
Description: Determines the default number of columns for data fields.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 3
Since: 6.2.0

defaultOutgoingMailClassName

Module: cmas-core-server
Description: Name of the default text class for outgoing emails.
Type: string
Restart required: no
System: no
Optional: yes
Example value: default_class
Since: 6.3.0

delete.ticket.enabled

Module: cmas-app-admin-tool
Description: Controls if tickets can be deleted in the ticket administration of the Admin Tool. The default value is true.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: true
Since: 6.9.4.0

diffTrackingEnabled

Module: cmweb-server-adapter
Description: Defines if parallel editing of a case by different users should be possible.
false: Previous way of handling changes when editing a case. If the case has been changed in the meantime, the current user will not be able to submit his changes without being forced to reload the page before submitting.
true: New changes handling mode. If the case has been changed, this will not block the submission of other changes anymore. If the part of the case that was changed was exactly the part that is changed by the submitting user, then an information message will be displayed, but the case change will be stored anyway.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true (default)
Since: 6.10.1
Removed in: 6.11.0

diffTrackingEnabledForUnitAndResource

Module: cmweb-server-adapter
Description: Enables the prevention of concurrent modifications on customers / resources.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: 3
Since: 6.11.0.0

diff.tracking.disabled

Module: cmas-restapi-core
Description: Fallback property for disabling difference tracking for CM/Track, which is history-based so it can be heavy.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.10.5.6

disable.admin.task.auto.commit

Module: cmas-core-index-common
Description: Toggle for the automatic execution of administrative index update tasks. If set to false, possibly expensive index tasks created as a result of configuration changes will be automatically executed right after creation. It is recommended to set this value to true, so that the execution of administrative index tasks needs to be manually triggered in the Web Admin Suite.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.6.1

domain.map.for.client.config.<DOMAIN_NAME>

Module: cmas-restapi-core
Description: Enables mapping multiple instances of CM/Track to a specific domain. DOMAIN_NAME is the name of the client configuration (if your CM/Track configuration is called trackV2customized, the name of the property is domain.map.for.client.config.trackV2customized). You can provide several URLs separated by a comma.
Type: string
Restart required: no
System: no
Optional: yes
Example value: https://www.consol.de, https://www.consol.com
Since: 6.10.7.0

domain.map.for.oidc.config.<CONFIGURATION_NAME>

Module: cmas-core-security
Description: Enables mapping multiple instances of CM/Track to a specific configuration. Replace “CONFIGURATION_NAME” with the name of the configuration (if your CM/Track configuration is called “trackV2customized”, the name of the property is domain.map.for.oidc.config.trackV2customized). You can provide several URLs separated by a comma.
Type: string
Restart required: no
System: no
Optional: yes
Example value: myserver.consol.de,myserver.consol.com
Since: 6.14.0.3

dwh.administration.refresh.interval.seconds

Module: cmas-app-admin-tool
Description: Internal DWH property, not to be changed manually. This property is used to set the interval for refreshing the list of actions in the Admin Tool, section Data Warehouse -> Administration -> Actions.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 10
Since: 6.11.0.1

dwh.mode

Module: cmas-dwh-server
Description: Currently active mode for the DWH data transfer. Possible values are OFF, ADMIN, LIVE.
Type: string
Restart required: no
System: yes
Optional: no
Example value: OFF
Since: 6.0.1

engineer.authentication.method

Module: cmas-core-security
Description: Sets the authentication method for users. Possible values are: DATABASE, LDAP, LDAP,DATABASE, DATABASE,LDAP
Type: string
Restart required: no
System: yes
Optional: no
Example value: DATABASE
Since: 6.14.0.0

engineer.description.cache.enabled

Module: cmas-core-server
Description: Defines whether user descriptions are cached. The default value is true, please do not change it unless advised by ConSol.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11.0

engineer.description.mode

Module: cmas-core-server
Description: Defines whether the user names in the case history are taken from the database or dynamically rendered using templates. The default value DYNAMIC is a bit more costly from the performance perspective, while PROTOCOL is faster but returns historical names which might be outdated. Use PROTOCOL if you have lots of history entries from many different users.
Type: string
Restart required: no
System: no
Optional: yes
Example value: PROTOCOL
Since: 6.11.0

engineer.description.template.name

Module: cmas-core-server
Description: Defines the name of the template which is used to render user names for display in the Web Client. The template has to be saved on the Templates page of the Web Admin Suite.
Type: String
Restart required: no
System: no
Optional: no
Example value: engineer description template name (default value)
Since: 6.11.0

eviction.event.queue.size

Module: cmas-core-cache
Description: The size of the queue holding cache events. The default value is 200000. It is recommended to increase the value slightly (up to 400000) on systems with high traffic or load. [Deprecated - not used for infinispan]
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 200000 (default value)
Since: 6.4.0

eviction.lifeSpan

Module: cmas-core-cache
Description: Sets the interval (in milliseconds) for cache entry validity. When this time is elapsed, the entry is removed from the cache.
Type: integer
Restart required: yes
System: no
Optional: yes
Example value: 86400000 (default value)
Since: 6.11.1.0

eviction.max.nodes

Module: cmas-core-cache
Description: Sets the maximum size of internal caches. The default value is 100000. Increasing it will lead to higher memory consumption and is not recommended unless explicitly advised by ConSol.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 100000 (default value)
Since: 6.4.0

eviction.strategy

Module: cmas-core-cache
Description: Determines the cache eviction strategy. Please see the Infinispan documentation for details.
Type: string
Restart required: yes
System: no
Optional: yes
Example value: LRU, LIRS (default value)
Since: 6.11.1.0

eviction.wakeup.interval

Module: cmas-core-cache
Description: Sets the interval (in milliseconds) between two cache queue event processing cycles. The default value is 3000. It is recommended to decrease it (minimum is 1500) on systems with high traffic or load.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 3000 (default value)
Since: 6.4.0

expert.mode

Module: cmas-core-shared
Description: Activates the expert mode in the Admin Tool to unlock extended features. For example, the system property initialized is only available in the expert mode.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.0

external.line.access.prefix

Module: cmas-core-server
Description: General prefix to dial before an area code. Set for each customer group separately.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 411
Since: 6.9.3.0

favoritesSizeLimit

Module: cmweb-server-adapter
Description: Determines the maximum number of items in the favorites.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 10
Since: 6.0

fetchLock.interval

Module: cmas-workflow-jbpm
Description:
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5000
Removed in: 6.8.0

fetchSize.strategy

Module: cmas-core-server
Description: Strategy for selecting the fetch size on JDBC result sets.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: FetchSizePageBasedStrategy, FetchSizeThresholdStrategy, FetchSizeFixedStrategy
Since: 6.8.4.1

fetchSize.strategy.FetchSizeFixedStrategy.value

Module: cmas-core-server
Description: Sets the fetch size value if the selected strategy to set the fetch size is FetchSizeFixedStrategy. Please do not change this value unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 150
Since: 6.8.4.1

fetchSize.strategy.FetchSizePageBasedStrategy.limit

Module: cmas-core-server
Description: Sets the maximum fetch size value if the selected strategy to set the fetch size is FetchSizePageBasedStrategy. Please do not change this value unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 10000
Since: 6.8.4.1

fetchSize.strategy.FetchSizeThresholdStrategy.value

Module: cmas-core-server
Description: Sets the fetch size threshold border values if the selected strategy to set the fetch size is FetchSizeThresholdStrategy. Please do not change this value unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 150,300,600,1000
Since: 6.8.4.1

filesystem.polling.threads.number

Module: cmas-nimh
Description: Number of threads started for polling emails from the database queue. The default value is 1.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10
Since: 6.4.0

filesystem.polling.threads.shutdown.timeout.seconds

Module: cmas-nimh
Description: Waiting time after the shutdown signal. When the timeout is reached, the thread will be terminated.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

filesystem.polling.threads.watchdog.interval.seconds

Module: cmas-nimh
Description: Determines the interval in seconds to execute the watchdog which checks the activity of the threads of the file system poller.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 30 (default value)
Since: 6.4.0

filesystem.task.enabled

Module: cmas-nimh
Description: Allows to disable the service thread related to a given poller.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.4.0

filesystem.task.interval.seconds

Module: cmas-nimh
Description: Default interval (in seconds) for polling the file system.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

filesystem.task.polling.folder

Module: cmas-nimh
Description: Polling folder location which is scanned for emails in the format of eml files. The default value is the mail subdirectory of the ConSol CM data directory.
Type: string
Restart required: no
System: no
Optional: yes
Example value: c://cmas//mail
Since: 6.4.0

filesystem.task.timeout.seconds

Module: cmas-nimh
Description: After this time of inactivity the service thread is considered damaged and automatically restarted. The default value is 120 seconds.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60
Since: 6.4.0

filesystem.task.transaction.timeout.seconds

Module: cmas-nimh
Description: Default transaction timeout for transactions fetching emails from the file system. Should be correlated with number of messages fetched at once.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

forward.mails.to.representatives

Module: cmweb-server-adapter
Description: Determines if emails which are manually sent from the Web Client are also sent to representing engineers. The default value of the property is false, meaning that this kind of emails are not forwarded to the representing engineer. Set the property to true if you want to restore the previous behavior, i.e., all emails which are sent to the represented engineer are automatically forwarded to the representing engineer. Please take into account that this might not be desired if the same person is an engineer and a customer in the CM system.
Type: boolean
Restart required: no
System: no
Optional: no
Example value: false (default value)
Since: 6.11.1.7

This property only configures the handling of manually sent emails. The handling of automatically sent emails depends on the used Java method.

globalSearchResultSizeLimit

Module: cmweb-server-adapter
Description: Determines the maximum number of results in the quick search.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 10
Since: 6.0

heartbeat

Module: cmas-core-server
Description: Timestamp that indicates if an instance of the application is connected to the database schema.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1234567899
Since: 6.10.5.3

helpFilePath

Module: cmweb-server-adapter
Description: URL for the online help. If not empty, the Help link is displayed in the Web Client.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: http://www.consol.de
Since: 6.2.1
Removed in: 6.14.0.0

hibernate.dialect

Module: cmas-setup-hibernate
Description: The database dialect used by hibernate. Set during the initial setup depending on the database system.
Type: string
Restart required: no
System: yes
Optional: no
Example value: org.hibernate.dialect.MySQL5InnoDBDialect
Since: 6.0

hideTicketSubject

Module: cmweb-server-adapter
Description: If set to true, the case subject is hidden in the Web Client.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.2.1

ignore-queues

Module: cmas-dwh-server
Description: A comma-separated list of queue names which are not not transferred to the DWH.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: QueueName1,QueueName2,QueueName3
Since: 6.6.19
Removed in: 6.8.1

index.attachment

Module: cmas-core-index-common
Description: Determines whether the content of attachments is indexed.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.4.3

index.history

Module: cmas-core-index-common
Description: Determines whether the case and contact history is indexed.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.1.0
Removed in: 6.11.0

index.status

Module: cmas-core-index-common
Description: Index synchronization status, possible values are GREEN, YELLOW or RED. This value is set internally by the index system, please do not change it manually unless advised by ConSol.
Type: string
Restart required: no
System: yes
Optional: no
Example value: GREEN
Since: 6.6.1

index.task.worker.threads

Module: cmas-core-index-common
Description: Sets the number of threads that will be used to execute index tasks. The default value is 1, we recommend to increase it slightly on systems with large indexer load up to a value of 4.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1 (default value)
Since: 6.6.14, 6.7.3. Since 6.8.0 and exclusively in 6.6.21 also normal (live) index updates are affected by this property.

index.version.current

Module: cmas-core-index-common
Description: Holds information about the current index version. This value is maintained internally, please do not change it unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1 (default value)
Since: 6.7.0

index.version.newest

Module: cmas-core-index-common
Description: Holds information about which index version is considered newest. This value is maintained internally, please do not change it unless advised by ConSol.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1 (default value)
Since: 6.7.0

indexed.assets.per.thread.in.memory

Module: cmas-core-index-common
Description: Determines how many assets should be loaded into memory at once, per thread, during indexing.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 200 (default value)
Since: 6.8.0

indexed.engineers.per.thread.in.memory

Module: cmas-core-index-common
Description: Determines how many users should be loaded into memory at once, per thread, during indexing. Increasing it slightly will lead to better indexer performance at the price of higher memory consumption.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 300 (default value)
Since: 6.6.14, 6.7.3

indexed.resources.per.thread.in.memory

Module: cmas-core-index-common
Description: Determines how many resources should be loaded into memory at once, per thread, during indexing. Increasing it slightly will lead to better indexer performance at the price of higher memory consumption.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 200 (default value)
Since: 6.10.0.0

indexed.tickets.per.thread.in.memory

Module: cmas-core-index-common
Description: Determines how many cases should be loaded into memory at once, per thread, during indexing. Increasing it slightly will lead to better indexer performance at the price of higher memory consumption.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 100 (default value)
Since: 6.6.14, 6.7.3

indexed.units.per.thread.in.memory

Module: cmas-core-index-common
Description: Determines how many contacts should be loaded into memory at once, per thread, during indexing. Increasing it slightly will lead to better indexer performance at the price of higher memory consumption.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 200 (default value)
Since: 6.6.14, 6.7.3

initialized

Module: cmas-setup-manager
Description: Flag indicating if ConSol CM is initialized, i.e. the initial setup has been performed. If this value is missing or not true, the setup will be performed. Starting with ConSol CM version 6.11, this property is only available in expert mode.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.0

Be careful with using this property. When you set the value to false, the ConSol CM server will perform the system setup at the next start, i.e. all data of the existing system is lost, including system properties.

internal.line.access.prefix

Module: cmas-core-server
Description: Prefix that the company’s telephony system requires for outside lines. Set for each customer group separately.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 199
Since: 6.9.3.0

is.cmrf.alive

Module: cmas-dwh-server
Description: Defines a threshold timeframe (in seconds) for the check if CMRF is working properly. If no response from CMRF is received in the configured timeframe, the DWH operation status is updated to “error”.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1200
Since: 6.7.0
Removed in: 6.14.0.0

java.naming.factory.initial

Module: cmas-dwh-server
Description: Factory class for the DWH context factory.
Type: string
Restart required: no
System: yes
Optional: no
Example value: org.jnp.interfaces.NamingContextFactory
Since: 6.0.1
Removed in: 6.11.0.0

java.naming.factory.url.pkgs

Module: cmas-dwh-server
Description:
Type: string
Restart required: no
System: yes
Optional: no
Example value: org.jboss.naming:org.jnp.interfaces
Since: 6.0.1
Removed in: 6.11.0.0

java.naming.provider.url

Module: cmas-dwh-server
Description: URL of naming provider.
Type: string
Restart required: no
System: yes
Optional: no
Example value: localhost
Since: 6.0.1
Removed in: 6.11.0.0

jmx.full.exposure

Module: cmas-core-server
Description: Controls the availability of methods which can be used to retrieve or delete data from ConSol CM via JMX. The property is set to false by default, meaning that these methods cannot be used via JMX. If you set the property to true, these methods can be used via JMX to retrieve or delete data.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false (default value)
Since: 6.11.2.5

It is strictly recommended to have this property set to false on production systems.

jobExecutor.adminMail

Module: cmas-workflow-engine
Description: Email address which will get notified about job execution problems (when retry counter is exceeded).
Type: string
Restart required: no
System: yes
Optional: yes
Example value: admin@consol.de
Since: 6.8.0

jobExecutor.idleInterval

Module: cmas-workflow-jbpm
Description:
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 45000
Removed in: 6.8.0
Replaced by: jobExecutor.idleInterval.seconds

jobExecutor.idleInterval.seconds

Module: cmas-workflow-engine
Description: Determines how often (in seconds) the job executor thread will look for new jobs to execute.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 45 (default value up to CM version 6.10.5.2. The default value for CM versions 6.10.5.3 and up is 5)
Since: 6.8.0

jobExecutor.jobExecuteRetryNumber

Module: cmas-workflow-jbpm
Description:
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5
Removed in: 6.8.0
Replaced by: jobExecutor.jobMaxRetries

jobExecutor.jobMaxRetries

Module: cmas-workflow-engine
Description: Controls the number of retry attempts the job executor will do before declaring a job as failed.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 5 (default value)
Since: 6.8.0

jobExecutor.jobMaxRetriesReachedSubject

Module: cmas-workflow-engine
Description: The subject used in the notification email which administrators receive about failed job executions.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: Job maximum retries reached. Job was removed!!! (default value)
Since: 6.8.0

jobExecutor.lockingLimit

Module: cmas-workflow-engine
Description: Maximum number of jobs which can locked at once (marked for execution) by the job executor thread.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 5 (default value since CM version 6.10.5.3)
Since: 6.8.0

jobExecutor.lockTimeout.seconds

Module: cmas-workflow-engine
Description: Determines how long the job can be locked (marked for execution) by the job executor.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 360 (default value)
Since: 6.8.0

jobExecutor.mailFrom

Module: cmas-workflow-engine
Description: Defines the email address which will be set as From header for notifications to the administrator in case of job execution errors.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: jobexecutor@consol.de
Since: 6.8.0

jobExecutor.maxInactivityInterval.minutes

Module: cmas-workflow-engine
Description: Maximum amount of time (in minutes) of allowed job executor inactivity (e.g. when it is blocked by long timer execution). After this time, executor threads are restarted automatically.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 30 (default value)
Since: 6.9.2.0

jobExecutor.threads

Module: cmas-workflow-engine
Description: Sets the number of job execution threads.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 1 (default value)
Since: 6.8.0

jobExecutor.timerRetryInterval

Module: cmas-workflow-jbpm
Description:
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 10000
Removed in: 6.8.0
Replaced by: jobExecutor.timerRetryInterval.seconds

jobExecutor.timerRetryInterval.seconds

Module: cmas-workflow-engine
Description: Determines how long (in seconds) the job executor thread will wait before a retry after an error occurs during job execution.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 10 (default up to CM version 6.10.5.2. The default value for CM versions 6.10.5.3 and up is 30)
Since: 6.8.0

jobExecutor.txTimeout.seconds

Module: cmas-workflow-engine
Description: Transaction timeout used for job execution.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 60 (default value)
Since: 6.8.0

kerberos.v5.enabled

Module: cmas-core-security
Description: Indicates whether user authentication using SSO via Kerberos is enabled.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false (default value if Kerberos was not enabled during system setup)
Since: 6.2.0

kerberos.v5.username.regex

Module: cmas-core-security
Description: Regular expression used for mapping Kerberos principals to CM user login names.
Type: string
Restart required: no
System: yes
Optional: no
Example value: (.*)@.*
Since: 6.2.0

last.config.change

Module: cmas-core-server
Description: Random UUID created during the last configuration change. This is a value maintained internally, please do not change it unless advised by ConSol.
Type: string
Restart required: no
System: yes
Optional: no
Example value: 2573c7b7-2bf5-47ff-b5a2-bad31951a266
Since: 6.1.0, 6.2.1

last.config.change.templates

Module: cmas-core-server
Description: Random UUID created during the last change in templates. This is a value maintained internally, please do not change it unless advised by ConSol.
Type: string
Restart required: no
System: yes
Optional: no
Example value: 2573c7c7-2af5-4eff-b9c2-bad31951a266
Since: 6.10.5.0

last.ping.timestamp

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property shows the status of CMRF and is filled automatically by the CMRF. It contains the date of the last response on the ping from the ConSol CM server to the CMRF.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 32323214
Since: 6.11.0.1

last.success.live.timestamp

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 13232762
Since: 6.11.2.0

ldap.authentication

Module: cmas-core-security
Description: LDAP authentication method used when using LDAP authentication. Possible values are anonymous and simple.
Type: string
Restart required: yes
System: yes
Optional: no
Example value: simple (default value)
Since: 6.0
Removed in: 6.14.0.0

ldap.basedn

Module: cmas-core-security
Description: Base DN used for looking up LDAP user accounts when using LDAP authentication.
Type: string
Restart required: no
System: yes
Optional: no
Example value: ou=accounts,dc=consol,dc=de
Since: 6.0
Removed in: 6.14.0.0

ldap.certificate.basedn

Module: cmas-core-server
Description: Base DN for the certificate location in the LDAP tree. Since version 6.14.0.0 this property is mandatory. In earlier CM versions, if not set, the value of the property cmas-core-security, ldap.basedn is used.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: ou=accounts,dc=consol,dc=de
Since: 6.8.4

ldap.certificate.content.attribute

Module: cmas-core-server
Description: Name of the LDAP attribute where the certificate data is stored in the LDAP tree.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: usercertificate (default value)
Since: 6.8.4

ldap.certificate.password

Module: cmas-core-server
Description: Password of the LDAP certificate manager. Since version 6.14.0.0 this property is mandatory. In earlier CM versions, if not set, the value of the property cmas-core-security, ldap.password is used.
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.8.4

ldap.certificate.providerurl

Module: cmas-core-server
Description: URL of the LDAP certificate provider. Since version 6.14.0.0 this property is mandatory. In earlier CM versions, if not set, the value of the property cmas-core-security, ldap.providerurl is used.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: ldap://myserver.consol.de:389
Since: 6.8.4

ldap.certificate.searchattr

Module: cmas-core-server
Description: LDAP attribute name used to search for certificates in the LDAP tree.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: mail (default value)
Since: 6.8.4

ldap.certificate.userdn

Module: cmas-core-server
Description: DN of the LDAP certificate manager. Since version 6.14.0.0 this property is mandatory. In earlier CM versions, if not set, the value of the property cmas-core-security, ldap.userdn is used.
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.8.4

ldap.contact.<NAME>.basedn

Module: cmas-core-security
Description: Base path to search for the contact DN by LDAP ID.
Type: string
Restart required: no
System: no
Optional: yes
Example value: ou=accounts,dc=consol,dc=de
Since: 6.9.3.0

ldap.contact.<NAME>.password

Module: cmas-core-security
Description: Password to look up the contact DN by LDAP ID. If not set, the anonymous account is used.
Type: string
Restart required: no
System: no
Optional: yes
Since: 6.9.3.0

ldap.contact.<NAME>.providerurl

Module: cmas-core-security
Description: Address of the LDAP server (ldap[s]://host:port) used for contact authentication.
Type: string
Restart required: no
System: no
Optional: yes
Example value: ldap://ldap.consol.de:389
Since: 6.9.3.0

ldap.contact.<NAME>.searchattr

Module: cmas-core-security
Description: Attribute to search for the contact DN by LDAP ID (e.g. uid).
Type: string
Restart required: no
System: no
Optional: yes
Example value: uid
Since: 6.9.3.0

ldap.contact.<NAME>.userdn

Module: cmas-core-security
Description: User DN to look up contact DN by LDAP ID. If not set, the anonymous account is used.
Type: string
Restart required: no
System: no
Optional: yes
Since: 6.9.3.0

ldap.engineer.<NAME>.basedn

Module: cmas-core-security
Description: Base DN used for looking up LDAP user accounts when using LDAP authentication.
Type: string
Restart required: no
System: yes
Optional: no
Example value: ou=accounts,dc=consol,dc=de
Since: 6.14.0.0

ldap.engineer.<NAME>.password

Module: cmas-core-security
Description: Password for connecting to LDAP to look up users when using LDAP authentication. Only needed if lookup cannot be performed anonymously.
Type: password
Restart required: no
System: yes
Optional: yes
Since: 6.14.0.0

ldap.engineer.<NAME>.providerurl

Module: cmas-core-security
Description: URL to LDAP provider, when using LDAP authentication.
Type: string
Restart required: no
System: yes
Optional: no
Example value: ldap://myserver.consol.de:389
Since: 6.14.0.0

ldap.engineer.<NAME>.searchattr

Module: cmas-core-security
Description: Search attribute for looking up the LDAP entries associated with a CM login.
Type: string
Restart required: no
System: yes
Optional: no
Example value: uid
Since: 6.14.0.0

ldap.engineer.<NAME>.userdn

Module: cmas-core-security
Description: LDAP user for connecting to LDAP to look up users when using LDAP authentication. Only needed if the lookup cannot be performed anonymously.
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.14.0.0

ldap.initialcontextfactory

Module: cmas-core-security
Description: Class name for the initial context factory of the LDAP implementation when using LDAP authentication. Usually this is com.sun.jndi.ldap.LdapCtxFactory.
Type: string
Restart required: yes
System: yes
Optional: no
Example value: com.sun.jndi.ldap.LdapCtxFactory
Since: 6.0

ldap.password

Module: cmas-core-security
Description: Password for connecting to LDAP to look up users when using LDAP authentication. Only needed if lookup cannot be performed anonymously.
Type: password
Restart required: no
System: yes
Optional: yes
Since: 6.1.2
Removed in: 6.14.0.0

ldap.providerurl

Module: cmas-core-security
Description: URL to LDAP provider, when using LDAP authentication.
Type: string
Restart required: no
System: yes
Optional: no
Example value: ldap://myserver.consol.de:389
Since: 6.0
Removed in: 6.14.0.0

ldap.searchattr

Module: cmas-core-security
Description: Search attribute for looking up the LDAP entries associated with a CM login.
Type: string
Restart required: no
System: yes
Optional: no
Example value: uid
Since: 6.0
Removed in: 6.14.0.0

ldap.userdn

Module: cmas-core-security
Description: LDAP user for connecting to LDAP to look up users when using LDAP authentication. Only needed if the lookup cannot be performed anonymously.
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.1.2
Removed in: 6.14.0.0

live.calculation.enabled

Module: cmas-dwh-server
Description: Determines if the CMRF should perform an update for the date since the last successful processing of a live package or the last update, whatever happened later. Please do not change this property unless advised by ConSol.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: false
Since: 6.11.2.0

live.error

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: false
Since: 6.11.1.0

live.start

Module: cmas-dwh-server
Description: When the DWH synchronization mode is set to LIVE in the Web Admin Suite, this property is created and set to the current date.
If LIVE mode is not enabled and there is no data in cmas_dwh_ser_sync_object, the property live.start is deleted.
Type: integer
Restart required: no
System: no
Optional: yes (automatically added in DWH LIVE mode)
Example value: 15028802377645
Since: 6.7.0

local.country.prefix

Module: cmas-core-server
Description: Prefix of the local country code. Set for each customer group separately.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 48
Since: 6.9.3.0

mail.attachments.validation.handling

Module: cmas-nimh-extension
Description: Defines the behaviour of the system for incoming emails which contain an attachment of a type not listed in the property attachment.allowed.types. Possible values are:
- pass_rename: Disarms the attachments by renaming the file extension and lets the email pass.
- pass_ignore: Leaves the attachments untouched and lets the email pass.
- reject_email: Rejects the email with a notification to the sender.
Type: string
Restart required: no
System: yes
Optional: no
Example value: pass_rename (default value)
Since: 6.13.0.9

mail.attachments.validation.info.sender

Module: cmas-nimh-extension
Description: Sets the From header for error notification emails which are sent when the validation of the attachment type fails. If not set, the email address set in mail.from is used. Only used if mail.attachments.validation.handling is set to reject_email.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: example@your_domain.com
Since: 6.4.0

mail.attachments.validation.info.subject

Module: cmas-nimh-extension
Description: Sets the subject for error notification emails which are sent when the validation of the attachment type fails.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Mail was not processed because its attachments were rejected!
Since: 6.4.0

mail.db.archive

Module: cmas-nimh-extension
Description: If property is set to true, incoming emails are automatically archived in the database.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: false (default value)
Since: 6.8.5.5

mail.encryption

Module: cmas-core-server
Description: If the property is set to true, the encryption checkbox in the email editor of the Web Client is checked by default. The default value of the property is false.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.8.4.0

mail.error.from.address

Module: cmas-nimh-extension
Description: Sets the From address for error notification emails which are sent when the email processing fails.
Type: email
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.4.0

mail.error.to.address

Module: cmas-nimh-extension
Description: Sets the To address for error notification emails which are sent when the email processing fails. As a default the value of the property admin.email is used.
Type: email
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.4.0

mail.from

Module: cmweb-server-adapter
Description: Central sender address to be used for email communication. The value set here appears as sender of emails sent from ConSol CM.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: consolcm@example.com
Since: 6.1.2

mail.notification.engineerChange

Module: cmas-core-server
Description: Determines whether notification emails should be sent when the assignee of a case is changed.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.1.0

mail.notification.sender

Module: cmas-core-server
Description: Defines the From address (sender) for system notification emails which are sent when the assignee of a case is changed. If not set, the value in the from tag in the notification template is used instead. If this is unset too, the value of the mail.from property is used.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: cm6notification@cm6installation
Since: 6.6.3

mail.on.error

Module: cmas-nimh-extension
Description: If set to true, an error notification email is sent to the configured address if an email could not be processed.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default)
Since: 6.4.0

mail.redelivery.retry.count

Module: cmas-core-server
Description: Number of redelivery attempts of an outgoing email.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 3
Since: 6.1.0
Removed in: 6.15.0.0

mail.reply.to

Module: cmweb-server-adapter
Description: Central reply-to address to be used for email communication. The value set here controls the reply-to header of emails sent from ConSol CM.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: consolcm@example.com
Since: 6.0.1

mail.sender.address

Module: cmas-workflow-jbpm
Description: From address for emails from the workflow engine.
Type: string
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Removed in: 6.8.0
Replaced by: jobExecutor.mailFrom

mail.smtp.email

Module: cmas-core-server
Description: SMTP URL for outgoing emails
Type: string
Restart required: no
System: yes
Optional: no
Example value: smtp://mail.mydomain.com:25
Since: 6.0

mail.smtp.email.password

Module: cmas-core-server
Description: SMTP password for outgoing emails. If this property is set, it takes precedence over the value from the SMTP URL.
Type: password
Restart required: no
System: yes
Optional: yes
Example value: password
Since: 6.11.2.2

mail.smtp.email.user

Module: cmas-core-server
Description: SMTP user name for outgoing emails. If this property is set, it takes precedence over the value from the SMTP URL.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myuser
Since: 6.11.2.2

mail.smtp.envelopesender

Module: cmas-core-server
Description: Email address used as a sender in SMTP envelope. If not set, the From address of the email is used.
Type: string
Restart required: no
System: yes
Optional: no
Example value: mysender@mydomain.com
Since: 6.5.7

mail.smtp.tls.enabled

Module: cmas-core-server
Description: Activates SMTP via SSL/TLS (SMTPS) for sending emails from the Web Client and scripts. The default value is false. If it is set to true, SMTPS is activated for sending emails.
Type: boolean
Restart required: yes
System: no
Optional: yes
Example value: true
Since: 6.11.1.6

mail.ticketname.pattern

Module: cmas-nimh-extension
Description: Regular expression pattern used to identify the case name in the subject of incoming mails.
Type: string
Restart required: no
System: yes
Optional: no
Example value: .?$Ticket\s#(\S+?)$.*
Since: 6.4.0
Removed in: 6.12.0.5

mailbox.<ID>.connection.authentication

Module: cmas-nimh
Description: Determines how the IMAPS connection is authenticated. The allowed values are oauth2 (for OAUTH2 authentication) and password (for BASIC authentication).
Type: string
Restart required: no
System: no
Optional: yes
Example value: password
Since: 6.14.0.10

mailbox.<ID>.connection.oauth2.client.authority

Module: cmas-nimh
Description: Contains the Microsoft authentication endpoint and the Azure tenant ID. Only needed if oauth2 authentication is selected for the mailbox.
Type: string
Restart required: no
System: no
Optional: yes
Example value: https://login.microsoftonline.com/9048cc23-731a-40d8-b1b5-609a48b69e88
Since: 6.14.0.10

mailbox.<ID>.connection.oauth2.client.id

Module: cmas-nimh
Description: Contains the client ID property of the registration of the ConSol CM application in the Azure portal. Only needed if oauth2 authentication is selected for the mailbox.
Type: string
Restart required: no
System: no
Optional: yes
Example value: 123-345-567
Since: 6.14.0.10

mailbox.<ID>.connection.oauth2.client.secret

Module: cmas-nimh
Description: Contains the secret generated for the registration of the ConSol CM application in the Azure portal. Only needed if oauth2 authentication is selected for the mailbox.
Type: password
Restart required: no
System: no
Optional: yes
Example value: 4Z28QV9IyblJi
Since: 6.14.0.10

mailbox.<ID>.connection.oauth2.scope

Module: cmas-nimh
Description: Contains the oauth permission scope. The constant for Microsoft Office365 is https://outlook.office365.com/.default. Only needed if oauth2 authentication is selected for the mailbox.
Type: string
Restart required: no
System: no
Optional: yes
Example value: https://outlook.office365.com/.default
Since: 6.14.0.10

mailbox.<ID>.name

Module: cmas-nimh
Description: Identifier (name) of the mailbox.
Type: string
Restart required: no
System: no
Optional: yes
Example value: myEmailAccount
Since: 6.11.2.0

mailbox.default.connection.host

Module: cmas-nimh
Description: Host (server name) of a given mailbox which the poller reads emails from.
Type: string
Restart required: no
System: no
Optional: yes
Example value: 10.10.1.157
Since: 6.4.0

mailbox.default.connection.password

Module: cmas-nimh
Description: Password for given mailbox which the poller reads emails from.
Type: password
Restart required: no
System: no
Optional: yes
Example value: consol
Since: 6.4.0

mailbox.default.connection.port

Module: cmas-nimh
Description: Port of a given mailbox which the poller reads emails from.
Type: string
Restart required: no
System: no
Optional: yes
Example value: 143
Since: 6.4.0

mailbox.default.connection.protocol

Module: cmas-nimh
Description: The protocol used by the email poller, e.g. IMAP or POP3.
Type: string
Restart required: no
System: no
Optional: yes
Example value: imap
Since: 6.4.0

mailbox.default.connection.username

Module: cmas-nimh
Description: User name for a given mailbox which the poller reads emails from.
Type: string
Restart required: no
System: no
Optional: yes
Example value: username
Since: 6.4.0

mailbox.default.session.mail.debug

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. Allows for more detailed JavaMail session debugging.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true
Since: 6.4.0

mailbox.default.session.mail.mime.address.strict

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. If this property is set to false, the parsing of the email headers is less strict. Therefore, more emails with non-RFC-compliant headers will be imported into the system, instead of being stored in the email backups in the Web Admin Suite.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.4.0

mailbox.default.session.mail.<PROTOCOL>.connectiontimeout

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. Determines the connection timeout in milliseconds.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 3000
Since: 6.4.0 (IMAP and POP3) / 6.11.2.0 (IMAPS and POP3S)

mailbox.default.session.mail.<PROTOCOL>.fetchsize

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. Determines the size of partial fetch in bytes for the indicated protocol.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 1048576 (default value)
Since: 6.9.4.0 (IMAP and POP3) / 6.11.2.0 (IMAPS and POP3S)

mailbox.default.session.mail.<PROTOCOL>.partialfetch

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. Determines whether the protocol’s partial fetch capability should be used.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.9.4.0 (IMAP and POP3) / 6.11.2.0 (IMAPS and POP3S)

mailbox.default.session.mail.<PROTOCOL>.timeout

Module: cmas-nimh
Description: JavaMail property, see JavaMail API documentation. Determines the I/O timeout in milliseconds.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 120 for IMAP(S) and 3000 for POP3(S)
Since: 6.4.0 (IMAP and POP3), 6.11.2.0 (IMAPS and POP3S)

mailbox.default.task.delete.read.messages

Module: cmas-nimh
Description: Defines whether messages should be removed from the mailbox after processing. For the IMAP protocol messages are marked as SEEN by default. For the POP3 protocol, this property is ignored and the emails are always deleted from the email server after they were processed successfully.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.4.0, changed in 6.12.1.0

mailbox.default.task.enabled

Module: cmas-nimh
Description: With this property, the service thread related to the given poller can be disabled.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.4.0

mailbox.default.task.interval.seconds

Module: cmas-nimh
Description: Default interval (in seconds) for polling mailboxes.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

mailbox.default.task.max.message.size

Module: cmas-nimh
Description: Maximum size of email messages (i.e., email plus attachment). Emails exceeding the size limit will not be automatically processed by NIMH but will be stored in the database (table cmas_nimh_archived_mail) and will therefore appear in the email backups in the Web Admin Suite. From there they can be resent, downloaded to the file system, or deleted. For those operations the message size is not relevant.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10485760 (default value, 10 MB)
Since: 6.4.0

mailbox.default.task.max.messages.per.run

Module: cmas-nimh
Description: Number of messages fetched at once from the mailbox. Must be correlated with the transaction timeout. The default value is 20.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60
Since: 6.4.0

mailbox.default.task.timeout.seconds

Module: cmas-nimh
Description: After this time of inactivity the service thread is considered damaged and automatically restarted. The default value is 120 seconds.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60
Since: 6.4.0

mailbox.default.task.transaction.timeout.seconds

Module: cmas-nimh
Description: Default transaction timeout (in seconds) for email fetching transactions. Should be correlated with number of messages fetched at once.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

mailbox.polling.threads.mail.log.enabled

Module: cmas-nimh
Description: Enables email logging which is especially crucial in cluster environments (used as semaphore there).
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.9.4.1

mailbox.polling.threads.number

Module: cmas-nimh
Description: Number of threads for accessing mailboxes.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 1 (default value)
Since: 6.4.0

mailbox.polling.unstorable.backup.folder

Module: cmas-nimh
Description: Folder on the file system which is used to store emails whose processing failed and which could not be stored in the database either. The value of the property should be the path to the data directory followed by /mail/unstorable.
Type: string
Restart required: no
System: no
Optional: yes
Example value: c:/cmas/mail/unstorable
Since: 6.11.2.7

mailSender.executionInterval.seconds

Module: cmas-core-server
Description: Determines the period in seconds before the system checks if there are new emails to be sent.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10
Since: 6.12.0.0

mailSender.lockingLimit

Module: cmas-core-server
Description: Determines the number of emails fetched from the database for sending in a single transaction.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 1
Since: 6.12.0.0

mailSender.lockTimeout.seconds

Module: cmas-core-server
Description: Determines the period in seconds before a locked email is released for another lock.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 199
Since: 6.12.0.0

mailSender.maxAttempts

Module: cmas-core-server
Description: Determines the maximum number of attempts, including the first attempt, before an email is removed.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 3
Since: 6.12.0.0

mailSender.nodeId

Module: cmas-core-server
Description: Determines the ID of the node on which the thread for sending emails is started (only in clustered environments). If the value is all or no value is provided, the threads are started on every node.
Type: string
Restart required: no
System: no
Optional: yes
Example value: all
Since: 6.12.0.0

mailSender.retryInterval.seconds

Module: cmas-core-server
Description: Determines the period in seconds before another attempt to send an email is made, if the previous attempt failed.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60
Since: 6.12.0.0

mailSender.threads.number

Module: cmas-core-server
Description: Determines the number of threads for sending emails.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 1
Since: 6.12.0.0

mailSender.txTimeout.seconds

Module: cmas-core-server
Description: Determines the transaction timeout for sending emails in seconds.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60
Since: 6.12.0.0

mailTemplateAboveQuotedText

Module: cmweb-server-adapter
Description: Determines the behavior of the email template in the email editor when another email is quoted, i.e. forwarded or replied to. Often used to place the signature correctly.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.2.4

max.licences.perUser

Module: cmas-core-server
Description: Sets the maximum number of licenses which a single user can use (e.g., logging in from different browsers). By default this value is not restricted.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 10
Since: 6.8.4.5

maxSizePerPagemapInMegaBytes

Module: cmweb-server-adapter
Description: The parameter defines the size (in MB) of the file which is created by the Wicket framework per user session. i.e. for each engineer which is currently logged in. The file is used to save pages during the running session. When the defined size limit has been reached and new entries are added, the oldest entries are removed. An engineer who works with an “old” page is redirected to the start page in the Web Client, when the page is removed from the file.
This parameter can be increased if engineers work with a great number of open tabs and complain about being redirected to the start page. In large systems, you could use e.g. a value of 45 or 50. Since this is the size of the file which is saved on disk, the maximum value depends on the available disk space, however, a value which is too large is not recommended either.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 15
Since: 6.3.5

metabase.secret.key

Module: cmas-analytics
Description: Determines the string used to generate the private key used to validate Metabase JWT messages. Needs to match the setting String used by the JWT signing key in the Metabase configuration.
Type: string
Restart required: no
System: no
Optional: no
Example value: 50e2230c98344f183c996e6a3954c1a1e43ed100cc36f4ea093800aa2d8a1075
Since: 6.13.0.0

metabase.url

Module: cmas-analytics
Description: Determines the URL where the Metabase application runs. Needs to match the setting Site URL in the Metabase configuration.
Type: string
Restart required: no
System: no
Optional: no
Example value: http://localhost:3000 (default value)
Since: 6.13.0.0

ml.evict.unused.after.hours

Module: cmas-core-server
Description: The number of hours after which a machine learning model is evicted from cache if it is not used. The ConSol CM server checks every hour for machine learning models to evict.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 24 (default value)
Since: 6.13.0.0

ml.learn.worker.threads

Module: cmas-core-server
Description: The number of threads that a machine learning algorithm can use while training its machine learning model.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1 (default value)
Since: 6.13.0.0

monitoring.engineer.login

Module: cmas-core-server
Description: Login for the special user (engineer) used for monitoring.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: nagios
Since: 6.9.3.0

monitoring.unit.login

Module: cmas-core-server
Description: Login for the special user (contact) used for monitoring.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: nagios
Since: 6.9.3.0

nimh.enabled

Module: cmas-core-server
Description: Enables the NIMH service which controls email polling and processing in ConSol CM. Must be suffixed with NODEID in cluster environments e.g. nimh.enabled.NODEID = true.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false
Since: 6.9.4.0

notification.error.description

Module: cmas-dwh-server
Description: Defines the text for error emails from the DWH.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Error occurred
Since: 6.0.1

notification.error.from

Module: cmas-dwh-server
Description: Defines the From address for error emails from the DWH.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myuser@consol.de
Since: 6.0.1

notification.error.subject

Module: cmas-dwh-server
Description: Defines the email subject for error emails from the DWH.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Error occurred
Since: 6.0.1

notification.error.to

Module: cmas-dwh-server
Description: Defines the To address for error emails from the DWH.
Type: string
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.0.1

notification.finished_successfully.description

Module: cmas-dwh-server
Description: Defines the text for emails from the DWH when a transfer finishes successfully.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Transfer finished successfully
Since: 6.0.1

notification.finished_successfully.from

Module: cmas-dwh-server
Description: Defines the From address for emails from the DWH when a transfer finishes successfully.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myuser@consol.de
Since: 6.0.1

notification.finished_successfully.subject

Module: cmas-dwh-server
Description: Defines the subject for emails from the DWH when a transfer finishes successfully.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Transfer finished successfully
Since: 6.0.1

notification.finished_successfully.to

Module: cmas-dwh-server
Description: Defines the To address for emails from the DWH when a transfer finishes successfully.
Type: string
Restart required: yes
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.0.1

notification.finished_unsuccessfully.description

Module: cmas-dwh-server
Description: Defines the text for emails from the DWH when a transfer finishes unsuccessfully.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Transfer finished unsuccessfully
Since: 6.0.1
Removed in: 6.15.0.0

notification.finished_unsuccessfully.from

Module: cmas-dwh-server
Description: Defines the From address for emails from the DWH when a transfer finishes unsuccessfully.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myuser@consol.de
Since: 6.0.1
Removed in: 6.15.0.0

notification.finished_unsuccessfully.subject

Module: cmas-dwh-server
Description: Defines the subject for emails from the DWH when a transfer finishes unsuccessfully.
Type: string
Restart required: no
System: yes
Optional: no
Example value: Transfer finished unsuccessfully
Since: 6.0.1
Removed in: 6.15.0.0

notification.finished_unsuccessfully.to

Module: cmas-dwh-server
Description: Defines the To address for emails from the DWH when a transfer finishes unsuccessfully.
Type: string
Restart required: no
System: yes
Optional: no
Example value: myuser@consol.de
Since: 6.0.1
Removed in: 6.15.0.0

notification.host

Module: cmas-dwh-server
Description: Email (SMTP) server hostname for sending DWH emails.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myserver.consol.de
Since: 6.0.1

notification.password

Module: cmas-dwh-server
Description: SMTP password for sending DWH emails (optional).
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.0.1

notification.port

Module: cmas-dwh-server
Description: SMTP port for sending DWH emails.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 25
Since: 6.0.1

notification.protocol

Module: cmas-dwh-server
Description: The protocol used for sending emails from the DWH. Possible values are smtp or smtps.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: smtp

notification.tls.enabled

Module: cmas-dwh-server
Description: Enables SMTP via SSL/TLS (SMTPS) for sending notification emails from the DWH. The default value is false. If it is set to true, SMTPS is enabled for sending notifications from the DWH.
Type: string
Restart required: yes
System: no
Optional: yes
Example value: false (default value)
Since: 6.11.1.6

notification.username

Module: cmas-dwh-server
Description: (SMTP) user name for sending DWH emails.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: myuser
Since: 6.0.1

notifications.enabled

Module: cmas-web-notifications
Description: Determines whether the notifications feature is enabled (true) or disabled (false). The default value is true. If you use the notifications feature on a ConSol CM system behind a proxy, some special proxy settings are needed. Please see section Operating ConSol CM Behind a Proxy (e.g., Apache HTTPD) of the ConSol CM Setup Manual for further information.
Type: boolean
Restart required: no
System: no
Optional: no
Example value: true
Since: 6.12.0.0

number.of.tasks

Module: cmas-core-server
Description: Number of threads to use by the Task Execution Framework (TEF).
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 1
Since: 6.9.4.0

oidc.track.authority.default

Module: cmas-core-security
Description: Indicates the URL of the authenticating authority, e.g. ADFS. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: string
Restart required: no
System: yes
Optional: no
Example value: https://localhost/adfs
Since: 6.14.0.3

oidc.track.clientId.default

Module: cmas-core-security
Description: Indicates the client ID (application ID) of the application, as registered in ADFS or Azure AD. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.14.0.3

oidc.track.clientSecret.default

Module: cmas-core-security
Description: Indicates the secret of the client, generated using ADFS or Azure AD. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: password
Restart required: no
System: yes
Optional: yes
Since: 6.14.0.3

oidc.track.enabled.default

Module: cmas-core-security
Description: Indicates whether user authentication using SSO via OIDC is enabled. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false (default value)
Since: 6.14.0.3

oidc.track.redirectUri.default

Module: cmas-core-security
Description: Indicates the redirect URI where authentication responses can be received. This is either the OIDC endpoint on the CM server running CM/Track or on the load balancer. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: string
Restart required: no
System: yes
Optional: no
Example value: http://localhost/track/oidc/
Since: 6.14.0.3

oidc.track.usernameClaim.default

Module: cmas-core-security
Description: Indicates the name of the claim in the ID token which is used to map the user to a customer in ConSol CM. The value depends on the ADFS settings; the default values are “upn” and “unique_name”. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
Type: string
Restart required: no
System: yes
Optional: no
Example value: upn
Since: 6.14.0.3

oidc.track.usernameRegexp.default

Module: cmas-core-security
Description: Defines the regular expression used for mapping the user name claim values to ConSol CM user names. Replace “default” by the name of the configuration in the property name to specify this setting for a specific configuration.
- “upn” as claim: (.*)@.* will transform the claim value “user1@sso.yourdomain.com” to “user1” and look up “user1” in the ConSol CM database.
- “unique_name” as claim: .*\\(.*) will transform the claim value “SSO\user1” to “user1” and look up “user1” in the ConSol CM database.
Type: string
Restart required: no
System: yes
Optional: no
Since: 6.14.0.3

outdated.lock.age

Module: cmas-workflow-jbpm
Description:
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60000
Removed in: 6.8.0
Replaced by: cmas-workflow-engine, jobExecutor.lockTimeout.seconds

pagemapLockDurationInSeconds

Module: cmweb-server-adapter
Description: Number of seconds to pass before a pagemap is considered to be locked for too long.
Type: integer
Restart required: yes
System: yes
Optional: yes
Example value: 60
Since: 6.7.3

password.reset.mail.from

Module: cmas-core-security
Description: Defines the from address (sender) of emails for resetting the password. If not set, the value of the admin.email property is used instead.
Type: String
Restart required: no
System: no
Optional: no
Example value: mypwreset@consol.de
Since: 6.11.0.1

policy.password.age

Module: cmas-core-security
Description: Defines the maximum validity period (in days) of passwords before the user needs to change the password. Example 183 (6 months), default value: 5500 (= 15 years, i.e., no password change enforced).
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 5500 (15 years, default value)
Since: 6.10.1.0

policy.password.pattern

Module: cmas-core-security
Description: Defines a regular expression pattern which new passwords have to match. The default value is ^(?=.*[0-9])(?=.*[A-Z])(?=.*[a-z]).{7,}$ (at least 7 characters, of which one capital letter, one lower case letter and one number).
Type: string
Restart required: no
System: no
Optional: yes
Example value: ^(?=.*[0-9])(?=.*[A-Z])(?=.*[a-z]).{7,}$ (default value)
Since: 6.10.1.0

policy.rotation.ratio

Module: cmas-core-security
Description: Defines how often passwords may repeat. For example, setting the value to X means that the new password cannot be present among the user’s X previous passwords.

Since 6.11.2.8, this property is also taken into account for CM/Track. Nevertheless, any value greater than 1 is interpreted as 1, so that it is only possible to compare the new password to the current one.

You can set the property to 0 to disable password rotation checks in CM/Track.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 5 (default value)
Since: 6.10.1.0, changed in 6.11.2.8

policy.track.username.case.sensitive

Module: cmas-core-security
Description: Defines whether customer user names in CM/Track case-sensitive.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11.0.0

policy.username.case.sensitive

Module: cmas-core-security
Description: Defines whether user names are case-sensitive.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.10.1.0

postActivityExecutionScriptName

Module: cmweb-server-adapter
Description: Defines the name for the script which should be executed after every workflow activity. If no script should be executed, leave the value empty.
Type: string
Restart required: no
System: yes
Optional: no
Example value: postActivityExecutionHandler
Since: 6.2.0

queue.polling.threads.number

Module: cmas-nimh
Description: Number of threads started for polling the email queue in the database.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 1 (default value)
Since: 6.4.0

queue.polling.threads.shutdown.timeout.seconds

Module: cmas-nimh
Description: Waiting time after the shutdown signal for the email poller. When the timeout is reached, the thread will be terminated.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

queue.polling.threads.watchdog.interval.seconds

Module: cmas-nimh
Description: Determines the interval in seconds to execute the watchdog which checks the activity of the threads of the email queue poller.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 30 (default value)
Since: 6.4.0

queue.task.error.pause.seconds

Module: cmas-nimh
Description: Maximum number of seconds, the queue poller waits after infrastructure (e.g. database) error.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 180 (default value)
Since: 6.4.0

queue.task.interval.seconds

Module: cmas-nimh
Description: Determines the interval in seconds for the main email queue polling thread.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 15 (default value)
Since: 6.4.0

queue.task.max.retries

Module: cmas-nimh
Description: Maximum number of email processing retries after an exception. When reached, the email is moved to the email archive. This email can be rescheduled again using the NIMH API or the Web Admin Suite.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10
Since: 6.4.0

queue.task.timeout.seconds

Module: cmas-nimh
Description: After this time of inactivity (in seconds), the service thread is considered damaged and automatically restarted.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 600 (default value)
Since: 6.4.0

queue.task.transaction.timeout.seconds

Module: cmas-nimh
Description: Transaction timeout (in seconds) for email processing in the pipe.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.4.0

queuesExcludedFromGS

Module: cmweb-server-adapter
Description: Comma-separated list of queue names which are excluded from the quick search.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: Helpdesk,FAQ
Since: 6.0

recent.items.cleanup.cluster.node.id

Module: cmas-core-server
Description: Value of a -Dcmas.clusternode.id designating the node which will clean up recent items.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 1 (assuming the cluster node started with -Dcmas.clusternode.id=1 parameter)
Since: 6.11.0.1

recent.items.cleanup.interval.minutes

Module: cmas-core-server
Description: Determines the time interval (in minutes) in which recent items should be checked for removal.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.11.0.1

recent.items.max.per.engineer

Module: cmas-core-server
Description: Maximum number of preserved recent items per engineer while cleaning up (older recent items will be deleted).
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 500
Since: 6.11.0.1

recent.items.persistence.enabled

Module: cmas-core-server
Description: Enables persistence of recent items. If the property is set to false, it prevents storing new recent items. If a recently visited widget (recentlyVisitedWidget) is used on a dashboard, this property needs to be set to true. Otherwise, you can set it to false to save system resources.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.11.1.0

recoverable.exceptions

Module: cmas-dwh-server
Description: Comma-separated list of exception definitions: CLASS[+][:REGEX]. The exceptions included in the list do not stop CM from sending to the CMRF process, but force it to try again. If optional '+' after CLASS is present, classes which extend CLASS are matched.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: java.sql.SQLRecoverableException,java.lang.RuntimeException+:.*T.1\,2T.*
Since: 6.8.4.6

refreshTimeInCaseOfConcurrentRememberMeRequests

Module: cmweb-server-adapter
Description: Sets the refresh time (in seconds) after which the page is reloaded in case of concurrent remember me requests. This feature prevents one user from occupying many licenses.
Type: integer
Restart required: yes
System: yes
Optional: yes
Example value: 5
Since: 6.8.2

rememberMeLifetimeInMinutes

Module: cmweb-server-adapter
Description: Lifetime for remember me in minutes.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 1440
Since: 6.0

request.log.threshold.milliseconds

Module: cmas-restapi-core
Description: Time threshold in milliseconds that needs to be exceeded to generate an entry in the file operationtimes-rest.log.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5000 (default value)
Since: 6.13.0.2

request.log.threshold.milliseconds

Module: cmweb-server-adapter
Description: Defines the execution time threshold of web requests in milliseconds that needs to be exceeded to generate an entry in the file operationtimes.log.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 5000 (default value)
Since: 6.15.0.0

request.log.username

Module: cmas-restapi-core
Description: Name of the user whose requests are logged in the file operationtimes-rest.log. Only one name is supported. If the property is empty (default value), the requests of all users are logged.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: admin
Since: 6.13.0.2

request.scope.transaction

Module: cmweb-server-adapter
Description: It allows to disable request scope transactions. By default one transaction is used per request. Setting this property to false will cause one transaction per service method invocation.
Type: boolean
Restart required: yes
System: yes
Optional: yes
Example value: true
Since: 6.8.1

resetCode.expirationPeriod

Module: cmas-core-security
Description: Defines the expiration period for the link when resetting the password in CM/Track (in milliseconds).
Type: Integer
Restart required: no
System: no
Optional: yes
Example value: 86400000 (default value, 24 hours)
Since: 6.10.1

resource.replace.batchSize

Module: cmas-core-server
Description: Defines the number of objects to be processed in a single resource replacement batch.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5
Since: 6.10.0.0

resource.replace.timeout

Module: cmas-core-server
Description: Determines the transaction timeout (in seconds) of a resource replacement action step.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 120
Since: 6.10.0.0

scene

Module: cmas-setup-scene
Description: Name of the scene file which was imported during the setup (can be empty).
Type: string
Restart required: no
System: yes
Optional: no
Example value: vfszip:/P:/dist/target/jboss/server/cmas/deploy/cm-dist-6.5.1-SNAPSHOT.ear/APP-INF/lib/dist-scene-6.5.1-SNAPSHOT.jar/META-INF/cmas/scenes/helpdesk-sales_scene.jar/
Since: 6.0

script.evict.unused.after.hours

Module: cmas-core-server
Description: Determines the number of hours for which unused scripts remain in the cache. After this time, the compiled class of the script is removed. The ConSol CM server checks for scripts to evict every hour.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 24 (default)
Since: 6.11.1.14

script.logging.threshold.seconds

Module: cmas-core-server
Description: Determines the time (in seconds) after which a warning is written to the log file if it is exceeded during script execution.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10 (default)
Since: 6.10.1.0

script.validation.interval.seconds

Module: cmas-app-admin-tool
Description: Sets the interval in seconds between two code checks in the script editor of the Admin Tool and Process Designer.
Type: Integer
Restart required: no
System: no
Optional: no
Example value: 1 (default value)
Since: 6.11.0.1

searchPageSize

Module: cmweb-server-adapter
Description: The global default page size for search results in the Web Client. Only used for new users who have not yet set preferences.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 20
Since: 6.0

searchPageSizeOptions

Module: cmweb-server-adapter
Description: Paging options for the page size of search results in the Web Client.
Type: string
Restart required: no
System: yes
Optional: no
Example value: 10|20|30|40|50|75|100
Since: 6.0

security.fields.customer.exposure.check.enabled

Module: cmas-restapi-core
Description: If set, only case fields with Availability via REST set to Full access or Read-only access are shown in CM/Track.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.10.5.4

security.restrict.unit.access.to.own.data

Module: cmas-restapi-core
Description: If set to true, an additional check is performed when a user logs in as a customer using the REST API, e.g. CM/Track. When requesting customer data, only the company of the user or other contacts of the user’s company are returned. If set to false, no additional security check is performed and the former security rules apply.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true (default value)
Since: 6.9.2.14

serial.mods.tracking.enabled

Module: cmas-core-server
Description: Low level technical flag deciding whether serial diff tracking for entities is enabled. If enabled, there will be no StackOverflow error in case a dependency between two entities (for example user and case) causes an infinite loop first and then as a result, the stack overflow.
Please do not enable this property unless advised by ConSol. It is a low level technical flag with intricate consequences for the system behavior.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.10.7.0, 6.11.0.5

server.instance.task.crash.period.seconds

Module: cmas-core-server
Description: Determines the period (in seconds) for detecting live and crashed ConSol CM server instances.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 60 (default value)
Since: 6.11.1.6

server.instance.task.period.seconds

Module: cmas-core-server
Description: Determines the interval (in seconds) between repeated task executions. The task will be executed repeatedly with the given number of seconds between each execution.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 5 (default value)
Since: 6.11.1.6

server.session.archive.reaper.interval

Module: cmas-core-server
Description: Determines the interval (in seconds) when the reaper for archived server sessions is executed (refers to the database table cmas_user_session).
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 60
Since: 6.7.1

server.session.archive.timeout

Module: cmas-core-server
Description: Server sessions archive validity timeout (in days). After this time session info is removed from the database (refers to the database table cmas_user_session).
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 3 or 7
Since: 6.7.1

server.session.heartbeat.enabled.WEB_CLIENT

Module: cmas-core-server
Description: Determines if the session heartbeat is enabled for the Web Client. If this property is set to true, a heartbeat is sent to the ConSol CM server every 20 seconds and with every page reload. If the server does not receive a heartbeat during the configured interval (see server.session.heartbeat.timeout.seconds), the session is considered orphaned and ended according to the configured mode (see server.session.heartbeat.mode).
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11.2.9

server.session.heartbeat.mode

Module: cmas-core-server
Description: Determines when orphaned sessions are ended if the session heartbeat is enabled (see server.session.heartbeat.enabled.WEB_CLIENT). There are two possible values:
- LAZY: Orphaned sessions are ended when the same user authenticates again or when there are no more licenses available (default value).
- EAGER: Orphaned sessions are ended immediately.
Type: string
Restart required: no
System: no
Optional: yes
Example value: LAZY (default value)
Since: 6.11.2.9

server.session.heartbeat.timeout.seconds

Module: cmas-core-server
Description: Determines the period after which a session is considered orphaned if the session heartbeat is enabled (see server.session.heartbeat.enabled.WEB_CLIENT) and no heartbeat is received. The default value is 300, meaning that orphaned sessions are ended after 5 minutes.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 300 (default value)
Since: 6.11.2.9

server.session.reaper.interval

Module: cmas-core-server
Description: Determines the interval (in seconds) when the reaper for inactive (ended) server sessions is executed, refers to the database table cmas_user_session.
Type: integer
Restart required: only Session Service
System: yes
Optional: no
Example value: 10800 (3 hours)
Since: 6.6.1, 6.7.1

server.session.timeout

Module: cmas-core-server
Description: Server session timeout (in seconds) for connected clients (database table cmas_user_session). Each client can overwrite this timeout with custom value using its ID (ADMIN_TOOL, WEB_CLIENT, WORKFLOW_EDITOR, TRACK, ETL, REST, WAS) appended to property name, e.g., server.session.timeout.WAS.
Please see also the page customization attributes updateTimeServerSessionActivityEnabled and updateTimeServerSessionActivity, both of type cmApplicationCustomization.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1800
Since: 6.6.1, 6.7.1

serverPoolingInterval

Module: cmweb-server-adapter
Description: Defines the time in seconds for the pooling server to invalidate caches on the web layer.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5
Since: 6.1.0

show.error.stacktrace

Module: cmweb-server-adapter
Description: If this property is set to true, the full stracktrace can be shown in the red error message which is displayed in the Web Client if a user action caused an exception.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: false (default value)
Since: 6.12.1.0

skip-ticket

Module: cmas-dwh-server
Description: Cases are not transferred during transfer/update.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.6.19
Removed in: 6.8.1

skip-ticket-history

Module: cmas-dwh-server
Description: The case history is not transferred during transfer/update.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.6.19
Removed in: 6.8.1

skip-unit

Module: cmas-dwh-server
Description: Contacts are not transferred during transfer/update.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.6.19
Removed in: 6.8.1

skip-unit-history

Module: cmas-dwh-server
Description: The contact history is not transferred during transfer/update.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.6.19
Removed in: 6.8.1

skip.wfl.transfer.cleanup

Module: cmas-core-server
Description: Enables skipping the cleanup process after the deployment of a new workflow version. The cleanup checks whether elements which were deleted in the workflow model need to be preserved and - if not - removes them physically. Changing the default (false) to true might help if problems with deleted elements during the deployment of a new workflow version occur.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.9.4.1

skip.wfl.transfer.translations.cleanup

Module: cmas-core-server
Description: Enables skipping the cleanup of localized properties of removed workflow elements.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.10.5.5

split.history

Module: cmas-dwh-server
Description: Changes the SQL that fetches the case history during DWH transfer so that the history is not fetched for all cases at once but only for one case per SQL.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: false
Since: 6.8.0
Removed in: 6.8.4.0

start.groovy.task.enabled

Module: cmas-app-admin-tool
Description: Determines if it is possible to execute tasks in the Admin Tool, section Services -> Task Execution. Set this system property to true to enable task execution.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true
Since: 6.9.4.0

statistics.calendar

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.client.group

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.contact.role

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.content.entry

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.content.entry.class

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.content.entry.history

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.cube

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.13.0.2

statistics.customer.definition

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.engineer

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.enum.group

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.field.definition

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.group.definition

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.locale

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.localized.property

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.mla

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.project

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.queue

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.resource

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.resource.group

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.resource.history

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.resource.relation.definition

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.resource.type

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.ticket

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.ticket.function

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.ticket.history

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.time.booking

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.timestamp

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.unit

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.unit.history

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.unit.relation.definition

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

statistics.workflow

Module: cmas-dwh-server
Description: Internal DWH property, not to be changed manually. This property is filled automatically by the CMRF to store statistical data from the DWH. This data is displayed in the Web Admin Suite, on the Monitor page.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 0
Since: 6.11.0.1

strict.utf.bmp.enabled

Module: cmas-core-server
Description: ConSol CM installations which use a MySQL database with a 2-byte encoding / collation setting cannot handle incoming emails which contain 4-byte UTF8 characters.
If you set this property to true, all 4-byte UTF8 characters are filtered out from email subjects before any database interaction. Since 6.11.2.7, it also filters out 4-byte UTF8 characters from other header fields, and since 6.11.2.8 UTF8 characters are filtered out from the names of email attachments.
By default, the property value is true for MySQL databases, and false for any other database where the underlying problem should not occur. Do not change it for a MySQL database, unless you are sure that the database supports 4-byte characters.

Type: boolean
Restart required: no
System: yes
Optional: no
Example value: false
Since: 6.10.6.0, changed in 6.11.2.7 and 6.11.2.8

supportEmail

Module: cmweb-server-adapter
Description:
Type: string
Restart required: no
System: yes
Optional: yes
Since: 6.0
Removed in: 6.11.0.1

synchronize.archive.timeout.minutes

Module: cmas-core-index-common
Description: Determines the time period in minutes during which index updates are archived. The default value of this property is 60. If the master node is switched, the new master can recover missing data in case it had not been fully synchronized with the previous master indexing server at the moment of switch.

The property is ignored for non-clustered environments.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.12.0.0

synchronize.master.address

Module: cmas-core-index-common
Description: Value of -Dcmas.http.host.port specifying how to connect to the indexing master server. Since 6.12.0.0 it is possible to switch the node acting as master node by entering the address of the new master node. The index updates are archived for the time configured in the property cmas-core-index-common, synchronize.archive.timeout.minutes, so the new master can recover missing data in case it had not been fully synchronized with the previous master indexing server at the moment of switch.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 127.0.0.1:80
Since: 6.6.0

synchronize.master.security.token

Module: cmas-core-index-common
Description: The password for accessing the index snapshot via URL, e.g., for index synchronization or for backups. This value is negotiated between nodes internally, please do not change it manually unless advised by ConSol.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: token
Since: 6.6.0

synchronize.master.security.user

Module: cmas-core-index-common
Description: The user name for accessing the index snapshot via URL, e.g., for index synchronization or for backups. This value is negotiated between nodes internally, please do not change it manually unless advised by ConSol.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: user
Since: 6.6.0

synchronize.master.timeout.minutes

Module: cmas-core-index-common
Description: Determines how much time (in minutes) the master server may continually fail until a new master gets elected. 0 means that master server will never change (failover mechanism is disabled).
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5 (default value)
Since: 6.6.0

synchronize.megabits.per.second

Module: cmas-core-index-common
Description: Determines how much bandwidth (in megabits) the master server may consume when transferring index changes to all slave servers. Do not use all available bandwidth to transfer index changes between hosts, as doing so will most probably partition the cluster due to some subsystems being unable to communicate.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 85 (default value)
Since: 6.6.0

synchronize.sleep.millis

Module: cmas-core-index-common
Description: Determines how often each slave server polls the master server for index changes.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1000 (default value)
Since: 6.6.0

system.flavour

Module: cmas-core-shared
Description: Allows to define the system type. Possible values are: dev, test, stage and prod. On prod systems, it is not possible to perform a scene import with the option to delete all existing data. In the Web Admin Suite, the system type is indicated in the header, which is colored according to the system type: green for dev systems, lilac for test systems, yellow for stage systems and red for prod systems.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: prod
Since: 6.14.0.3

system.name

Module: cmas-core-shared
Description: Allows to give the system a name. In the Web Admin Suite, the name is displayed in the header.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: Test system
Since: 6.14.0.3

task.execution.interval.seconds

Module: cmas-core-server
Description: Time in seconds between the end of a completed task and the start of the next task in the Task Execution Framework.
Type: Integer
Restart required: no
System: no
Optional: no
Example value: 5
Since: 6.9.4.0

task.execution.notification.mail.from

Module: cmas-core-server
Description: Defines the email address which will be set as From header for notifications to the administrator in case of task execution errors.
Type: string
Restart required: no
System: no
Optional: yes
Example value: admin@mydomain.de
Since: 6.14.0.8

task.execution.node.id

Module: cmas-core-server
Description: Only relevant in clustered environments. The ID of the node where scripts of the TEF (Task Execution Framework) will be executed. This applies to both scripts called from the workflow and scripts called manually using the Web Admin Suite, which can be started from any node.
Type: Integer
Restart required: yes
System: no
Optional: yes
Example value: 2
Since: 6.11.0.1

task.panel.refresh.interval.seconds

Module: cmas-app-admin-tool
Description: Sets the time in seconds after which the task list in the Admin Tool is refreshed.
Type: Integer
Restart required: no
System: no
Optional: no
Example value: 10
Since: 6.10.5.3 (not added automatically during update from versions prior to 6.10.5.3!)

themeOverlay

Module: cmweb-server-adapter
Description: Defines the user interface theme (CSS file) for the Web Client layout. Set this property to the name of your custom skin if you are using one.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: consolINT
Since: 6.0, functionality changed in 6.11.2.0

ticket.delete.timeout

Module: cmas-core-server
Description: Transaction timeout (in seconds) for deleting cases in a bulk.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 60
Since: 6.1.3

ticket.from.incoming.message.accepted.links

Module: cmas-core-server
Description: List of domains to which links are clickable in the case history. The whitelist applies to links in incoming emails, links in comments added via REST API, and links entered in comments and rich text fields in CM/Track. Regular expressions can be used to specify the allowed URLs. It is possible to add several URLs by using a whitespace as delimiter. The URL must start with one of the allowed protocols (http, https, ftp, ftps, file, mailto). All other links are removed, i.e., the link is displayed in the case history as text but it cannot be clicked. If the property is left empty, all links are removed. The regular expression .+ can be used to allow all domains.
Type: string
Restart required: no
System: no
Optional: no
Example value: https://.*\.consol\.de (allows links to https://<any>.consol.de)
Since: 6.11.1.7

Please note that whitelisting domains might make ConSol CM vulnerable to cross-site scripting and other attacks. Choose the domains you whitelist carefully!

ticketListRefreshIntervalInSeconds

Module: cmweb-server-adapter
Description: Refresh interval for the case list (in seconds).
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 180
Since: 6.0

ticketListSizeLimit

Module: cmweb-server-adapter
Description: Maximum number of cases in the case list.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 100
Since: 6.0

tickets.delete.size

Module: cmas-core-server
Description: Defines the number of cases deleted in a single transaction.
Type: integer
Restart required: only Session Service
System: yes
Optional: no
Example value: 10 (default value)
Since: 6.8.1

time.buffer

Module: cmas-dwh-server
Description: Number of minutes to extend the date of the start of the live mode.
Type: integer
Restart required: no
System: yes
Optional: yes
Example value: 5
Since: 6.8.1.11

tinymce.enabled

Module: cmweb-server-adapter
Description: Determines whether Froala (false) or TinyMCE (true) is used as an editor for the Web Client.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.12.1.0
Removed in: 6.14.0.0

transaction.timeout.minutes

Module: cmas-core-server
Description: Sets the transaction timeout (in minutes) for the task execution service, i.e., one run of a task must finish before this timeout is reached. The changes are visible only for new tasks, the execution of which started after the configuration change.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 10*60 (10 hours - default value)
Since: 6.10

ttl.days

Module: cmas-web-notifications
Description: Determines the time (in days) after which unpinned notifications are removed.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 15
Since: 6.12.0.0

tx.read.only.mode.enabled

Module: cmweb-server-adapter
Description: Enables read-only transactions for faster page loading. This transactional behavior was introduced in 6.11.0, and this property acts as a safety guard to restore the old behaviors. Do not change this value unless you are facing transaction problems and advised by ConSol.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: true (default value)
Since: 6.11

unit.description.mode

Module: cmas-core-server
Description: Defines whether contact descriptions in the case history are taken from the database or dynamically rendered using templates. The value, DYNAMIC, is a bit more costly from the performance perspective, while PROTOCOL is faster but returns historical names which might be outdated. Use PROTOCOL if you have lots of history entries from many different contacts.
Type: string
Restart required: no
System: no
Optional: yes
Example value: PROTOCOL (default)
Since: 6.11.0

unit.replace.batchSize

Module: cmas-core-server
Description: Defines the number of objects to be processed in a single customer replacement batch.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5
Since: 6.8.2

unit.replace.timeout

Module: cmas-core-server
Description: Determines the transaction timeout (in seconds) of a customer replacement action step.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 120
Since: 6.8.2

unit.transfer.order

Module: cmas-dwh-server
Description: Defines in which order customer field groups should be transferred to the DWH.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: company;customer
Since: 6.6.19
Removed in: 6.8.1

unitIndexSearchResultSizeLimit

Module: cmweb-server-adapter
Description: Defines the maximum number of hints for all contact autocomplete or suggestion components (e.g. when adding contact to a case). Components customizations (maxHints, maxSuggestions) may change that value.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 5
Since: 6.0

unused.content.remover.cluster.node.id

Module: cmas-core-server
Description: Value of a cmas.clusternode.id designating which node will remove unused case attachments and contact content entries.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: 1 (assuming cluster node started with the parameter -Dcmas.clusternode.id=1)
Since: 6.9.0.0

unused.content.remover.enabled

Module: cmas-core-server
Description: Specifies whether a removal of unused case attachments and contact content entries should take place.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.9.0.0

unused.content.remover.polling.minutes

Module: cmas-core-server
Description: Determines the time interval (in minutes) for checking unused case attachments and contact content entries for removal.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 15
Since: 6.9.0.0

unused.content.remover.ttl.minutes

Module: cmas-core-server
Description: Minimum interval (in minutes) while removed attachments and comments are preserved before finally deleting them from the database.
Type: integer
Restart required: no
System: yes
Optional: no
Example value: 1440
Since: 6.9.0.0

update.6.11.0.0.sleep

Module: cmas-setup-hibernate
Description: Helper property for the update preparation scripts introduced in context of CM database refactoring in version 6.11. This is an optional setting allowing a delay (in milliseconds) after each loop iteration of the preparation scripts. Setting the delay should lower the database load, for example during working hours. This property may be removed after the update preparation tasks finish.
Type: integer
Restart required: no
System: no
Optional: yes
Example value: 0
Since: 6.11.0.0, for use in 6.10.5.x

update.6.11.0.0.timezone

Module: cmas-setup-hibernate
Description: Helper property for the case history migration (the new way of counting history groups). Since 6.11.0.0 the groups are constant (2h time span), but before 6.11.0.0 groups were not constant and depended on the customer’s time zone. Migration scripts use an old algorithm to calculate groups and therefore need information about the time zone. The property should be set to the timezone which is most commonly used by the customers. If the property is not set, the default server time zone is used (TimeZone.getDefault()). The property should be set before updating to 6.11.0.0 and will be removed automatically after migration. The list of accepted timezones can be found for example here: http://joda-time.sourceforge.net/timezones.html.
Type: string
Restart required: no
System: no
Optional: yes
Example value: Europe/Berlin
Since: 6.11.0.0, for use before updating to this version

urlLogoutPath

Module: cmweb-server-adapter
Description: URL which is opened when the user logs out. There are three configuration possibilities:
- Empty value: The user is redirected to the login page.
- <CM URL>/cm-client/logout: The user is redirected to the logout page, which includes a link to log in again.
- Any URL: The user is redirected to the given URL outside ConSol CM.
Type: string
Restart required: no
System: yes
Optional: yes
Example value: https://mycmserver/cm-client/logout
Since: 6.3.1, behavior changed in 6.11.2.0

url.track

Module: cmas-core-server
Description: Determines the URL of CM/Track to be used by the class LinkService to generate links to cases in CM/Track. The following example shows how the use the convenience method to generate a link to a case (the ticket object is passed as a parameter).
url = linkTo.track(ticket);
Type: string
Restart required: no
System: yes
Optional: yes
Example value: http://localhost:8080/track
Since: 6.13.0.0

url.webclient

Module: cmas-core-server
Description: Determines the URL of the Web Client to be used by the class LinkService to generate links to cases, contacts or resources in the Web Client. The following example shows how the use the convenience method to generate a link to a contact (the unit object is passed as a parameter).
url = linkTo.webclient(unit);
Type: string
Restart required: no
System: yes
Optional: yes
Example value: http://localhost:8080/cm-client
Since: 6.13.0.0

url.webhooks

Module: cmas-core-server
Description: Determines the central URL for webhooks exposed by this system. It is used by the class LinkService to generate Webhook submit URLs, and by intgTokenService to generate token-secured caller URLs.
url = linkTo.webhook;
Type: string
Restart required: no
System: yes
Optional: yes
Example value: http://localhost:8080/intg
Since: 6.15.1.0

voCacheEnabled

Module: cmweb-server-adapter
Description: This property enables additional caching for the Web Client, voCaching, of complete objects, thus improving performance.
Type: boolean
Restart required: no
System: yes
Optional: yes
Example value: true
Since: 6.11.1.0

Notes:

Since ConSol CM version 6.11.1.1, the default value is true for non-clustered environments. The value is set to true automatically during the setup or update of ConSol CM 6.11.1.1.
When voCaching is enabled and lazy loading is used for folding case history entries, once the user unfolded an entry, he cannot fold it again by reloading the page or opening the case from the workspace.
When using the dynamic mode for displaying user and contact names in the case history (as configured in the system properties cmas-core-server, engineer.description.mode and cmas-core-server, unit.description.mode), the new version of the user and/or contact name is only displayed after the case has been changed.
This system property is ignored for clustered environments (environments with cmas-core-shared, cluster.mode set to true). In clustered environments, voCaching is always disabled to avoid problems that changes made to objects on one node are not visible on the other nodes.

warmup.executor.enabled

Module: cmas-core-server
Description: Specifies whether the server should asynchronously warm up during startup (e.g., fill some of the internal caches) for better performance.
Type: boolean
Restart required: no
System: yes
Optional: no
Example value: true
Since: 6.9.4.2

webSessionTimeoutInMinutes

Module: cmweb-server-adapter
Description: Session timeout in minutes.
Type: integer
Restart required: yes
System: yes
Optional: no
Example value: 180
Removed in: 6.7.1
Replaced by: cmas-core-server, server.session.timeout

wfl.sticky.transfer.disabled

Module: cmas-core-server
Description: Enables using preserved original names of workflow elements.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false
Since: 6.10.1.0

wicketAjaxRequestHeaderFilterEnabled

Module: cmweb-server-adapter
Description: This enables the filter for Wicket AJAX requests, coming from stale pages with Wicket 1.4 scripting (CM < 6.8.0), after an update to CM > 6.8.0.
Type: boolean
Restart required: yes
System: yes
Optional: yes
Example value: false
Since: 6.8.1

workflowDefinitionsLimit

Module: cmas-was-web
Description: Sets the maximum number of versions of each workflow to be loaded. The number is calculated excluding deployed versions, which are always loaded.
Type: integer
Restart required: no
System: no
Optional: no
Example value: 2
Since: 6.15.2.0

workflow.deploy.cache.eviction.disabled

Module: cmas-core-server
Description: Determines if the infinispan cache should be cleared after deployment (true) or not (false). If the property is set to true, all mappings are removed from the cache.
Type: boolean
Restart required: no
System: no
Optional: yes
Example value: false (default value)
Since: 6.11.1.4

X-Frame-Options

Module: cmweb-server-http-headers
Description: Example property to illustrate the configuration of HTTP headers to be returned with the page in the Web Client. In this case the delivered HTTP header contains the field X-Frame-Options with the value SAMEORIGIN.
Each property in the module cmweb-server-http-headers represents one header field. The name of the property is the field of the response header, and the value of the property is the field value sent in the header.
Please be aware that additional HTTP response headers must be correctly defined with the exact spelling as officially specified! Please note also that the correct interpretation and application of these headers is fully in the realm and responsibility of the client browser which requested the page!
Type: string
Restart required: no
System: no
Optional: yes
Example value: SAMEORIGIN
Since: 6.10.8