calendar

This type is used to configure the Calendar section on case, contact, and resource pages. The attributes are used to configure the integration of Microsoft Exchange calendar views, see Microsoft Exchange calendars.

Attributes:

• All-day slot (allDaySlot)
  Boolean. Determines if the all-day slot is displayed at the top of the calendar. Default true.
• Appointment background color (appointmentBackgroundColor)
  String. Sets the background color for all appointments in the calendar. You can use any CSS color format, such as #f00, #ff0000, rgb(255,0,0), or red.
• Appointment border color (appointmentBorderColor)
  String. Sets the border color for all appointments in the calendar. You can use any CSS color format, such as #f00, #ff0000, rgb(255,0,0), or red.
• Appointment color (appointmentColor)
  String. Sets the background and border colors for all appointments in the calendar. You can use any CSS color format, such as #f00, #ff0000, rgb(255,0,0), or red.
• Appointment dragging and resizing (appointmentConstraint)
  String. Limits appointment dragging and resizing to certain windows of time.

  Possible values:

  • <appointment_ID>
    Appointments that are being dragged or resized must be fully contained by at least one of the appointments linked to by the given appointment ID.
  • businessHours
    Appointments being dragged or resized must be fully contained within the week's business hours (default: Monday-Friday 9am-5pm), see businessHours attribute.
  • <start-time>-<end_time>;<days_of_week>
    A custom time window in the same format as the businessHours attribute. Days of week are optional.
    Examples: 10:00-18:00; 1,2,3,4 or 10:00-18:00
• Appointment resizing (appointmentDurationEditable)
  Boolean. Allows appointments’ durations to be editable through resizing. Default true.
• Overlapping appointments (appointmentOverlap)
  Boolean. Determines if appointments in the calendar, when dragged and resized, are allowed to overlap each other. Default true.
• Appointment start date (appointmentStartEditable)
  Boolean. Allows appointments’ start times to be editable through dragging. Default true.
• Appointment text color (appointmentTextColor)
  String. Sets the text color for all appointments in the calendar. You can use any CSS color format, such as #f00, #ff0000, rgb(255,0,0), or red.
• Aspect ratio (aspectRatio)
  String. Determines the width-to-height aspect ratio of the calendar. Default value 1.35.
• Business hours (businessHours)
  String. Emphasizes certain time slots in the calendar.
  Format: <start-time>-<end_time>;<days_of_week>
  Example: 10:00-18:00; 1,2,3,4 (from 10am to 6pm, Monday-Thursday)
• Calendar event handler script (calendarEventHandlerScript)
  String. Name of the script which handles calendar events. Besides standard context variables like ticket, there are additional ones:
  
  • eventType
    enum (values: CREATE, UPDATE, DELETE)
  • appointment
    with appointment data (uid, subject, location, etc.).
• Calendar script (calendarInitializationScript)
  String. Name of the script which produces the calendar configuration. If the value is empty or the script returns null the calendar is not shown.
• Content height (contentHeight)
  String. Makes the calendar’s content area this many pixels tall. By default, this option is not set and the calendar’s height is calculated based on the aspectRatio attribute.
• Default all-day duration (defaultAllDayAppointmentDuration)
  String. A fallback duration for all-day appointments without a specified end time value. Default value 1 (one day).
• Default date (defaultDate)
  String. The initial date displayed when the calendar first loads. Accepts an ISO8601 date string like 2020-02-01.
• Default timed appointment duration (defaultTimedAppointmentDuration)
  String. A fallback duration for timed appointments without a specified end time value. If not set, the default value is 02:00:00 (2 hours). This attribute also affects the default duration of appointments during creation.
• Default view (DefaultView)
  String. Default calendar view.
  Possible values: month, basicWeek, basicDay, agendaWeek, agendaDay. Default agendaWeek.
  See Available Views for view examples.
• Enable editing (editable)
  Boolean. Whether the appointments can be created, dragged and resized. This value overwrites the source configuration. Default false.
• First day of the week (firstDay)
  String. The day that each week begins with. (Sunday=0, Monday=1, Tuesday=2, etc.). If empty, the value is based on browser’s locale.
• Force appointment duration (forceAppointmentDuration)
  Boolean. A flag to force calculation of an appointment’s end if it is unspecified. Default false.
• Resize automatically (handleWindowResize)
  Boolean. Whether to resize the calendar automatically when the browser window resizes. Default true.
• Header content - center (headerCenter)
  String. Defines the buttons and title at the top/center of the calendar. See headerLeft description for details. Default title.
• Header content - left side (headerLeft)
  String. Defines the buttons and title at the top/left of the calendar. Comma- or space-separated list values (values separated by a comma are displayed adjacently). Default prev,next today.

  Possible values:

  • title
    Text for the current month/week/day.
  • prev
    Button for moving the calendar back one month/week/day.
  • next
    Button for moving the calendar forward one month/week/day.
  • prevYear
    Button for moving the calendar back one year.
  • nextYear
    Button for moving the calendar forward one year.
  • today
    Button for moving the calendar to the current month/week/day.
  • <view name>
    Button that will switch the calendar to any of the available views (see defaultView description for available views).

  The header is not shown if all three header attributes (headerCenter, headerLeft, headerRight) are empty.

• Header content - right side (headerRight)
  String. Defines the buttons and title at the top/right of the calendar. See headerLeft attribute description for details. Default month,agendaWeek.
• Height (height)
  String. Sets the height, in pixels, of the entire calendar (including header). By default, this option is not set and the calendar’s height is calculated based on the aspectRatio attribute.
• Hidden days (hiddenDays)
  String. Excludes certain days of the week from being displayed. Comma separated list of day-of-week indices (Example: 1,3,5). Each index is zero-based (Sunday=0) and ranges from 0-6.
• Lazy fetching (lazyFetching)
  Boolean. Determines when appointment fetching should occur. Setting this attribute to false makes sense when there are a lot of external changes to the user’s calendar. Default true.
• End time (maxTime)
  String. Determines the end time (exclusively) which will be displayed, even if the scrollbars have been scrolled all the way down. Default value is 24:00:00.
• Start time (minTime)
  String. Determines the starting time that will be displayed, even if the scrollbars have been scrolled all the way up. Default value is 00:00:00.
• Next day threshold (nextDayThreshold)
  String. When an appointment’s end time spans into another day, the minimum time it must be in order for it to render as if it were on that day. Default: 09:00:00 (9am). Only affects timed appointments that appear on whole days. Whole day cells appear in month view, basicDay, basicWeek and the all-day slots in the agenda views.
• Appointments visible (readable)
  Boolean. Determines if the user can see the calendar entries. Set true to make the calendar entries visible and false if the user should not see the calendar entries. In the latter case, the calendar widget is still displayed. Only available if the calendar is displayed as a calendar widget on the dashboard.
• Left-to-right display (rightToLeftMode)
  Boolean. If enabled, displays the calendar in right-to-left mode. Default false.
• Initial scrolling (scrollTime)
  String. Determines how far down the scroll pane is initially scrolled. Default is 06:00:00 (6am).
• Overlapping display (slotAppointmentOverlap)
  Boolean. Determines whether timed appointments in agenda view should visually overlap. Default true.
• Slot duration (slotDuration)
  String. The frequency for displaying time slots. Default is 00:30:00 (30 minutes).
• Snap duration (snapDuration)
  String. The time interval at which a dragged appointment will snap to the agenda view time grid. Also affects the granularity at which selections can be made. Default value is set to slotDuration.
• state
  String. The visibility mode of the section, possible values are [expanded, collapsed, collapsed_and_preload, hidden]. Default: expanded. Only available if the calendar is displayed on the case, contact, or resource page.
• Week numbers (weekNumbers)
  Boolean. Determines if week numbers should be displayed in the calendar. Default true.
• Weekend (weekends)
  Boolean. Whether to include Saturday/Sunday (i.e., weekend) columns in any of the calendar views. Default true.

See http://fullcalendar.io/docs for further details.