Ticket URL changed (#642572)

The URL of tickets in the Web Client has been changed to use the ticket ID instead of the ticket name. This prevents problems which could occur if the ticket name changed when passing the ticket to another queue due to different prefixes used in different queues.

The new URL follows the following pattern:

<server url>/cm-client/ticket/ticket_id/642572

Links which use the old pattern with ticket_name still work.

The ticket ID changes when tickets are imported as runtime data. Therefore, links which use the old ticket ID will not work anymore when transferring tickets from one system to another system using the runtime data import functionality.