Setting up the ConSol CM application

Introduction

After you have installed ConSol CM as an application on the application server (see section Installing the application server for ConSol CM), you can install the ConSol CM application. In this step, the database structure is built and some basic aspects are configured.

Starting the setup

Open the ConSol CM URL in a web browser. The default URL on JBoss is http://localhost:8080.

You see the ConSol CM setup dialog, which guides you through the setup.

Step 1: General

One general settings has to be made here:

• Data directory
  Choose a folder for application-relevant files like the CM index (for an explanation of this directory, please refer to section ConSol CM data directory.

Step 2: Database

One database-relevant setting has to be made here:

• Recreate tables
  When using the setup dialog during a reinstallation of ConSol CM, you can tick this checkbox to rebuild the database scheme. This deletes all data. For a new installation, you do not need to select this checkbox.

Step 3: Administrator

Some configuration parameters concerning the administrator account of the system have to be made here:

• Login
  The login name of the administrator account (for the Web Admin Suite).

• Password
  The password of this administrator account.

• Confirm password
  Confirm the password for the administrator account.

• Email
  Enter the email address for the CM administrator. This is the overall admin email is entered in the system property cmas-core-security, admin.email. For some modules, separate email addresses can be configured, see section Email configuration in the ConSol CM Administrator Manual.

  You can change this email address later using the Web Admin Suite.

It is recommended to create personalized users and grant them administrator permissions instead of using a generic administrator account. Please remove the administrator account created during the setup before using the system in production environments. Be aware that this administrator account always uses database authentication even if LDAP or SSO is used for the rest of the user accounts.

Step 4: Scene

Here, you can decide if you want to set up the system with a pre-defined environment or if you would like to start with an empty system and import a scene later.

For a detailed explanation about scenes in ConSol CM, please refer to the ConSol CM Administrator Manual, section Staging.

There are three options:

• No scene
  Select this value if you would like to start with an empty system. You can import a scene later using the Web Admin Suite.
• Test and Demo Scene
  This installs a demo environment with demo data.
• Ticketing Scene
  This installs the ConSol CM/Ticketing product.

Step 5: Outgoing E-mail

Optional. You can configure the SMTP server for outgoing emails here. Alternatively, you can leave this screen empty and perform the configuration later in the Web Admin Suite.

• Outgoing E-mail connection
  Enter the URL of the SMTP server which should be used for sending emails. See section Email configuration in the administrator manual for further details

Email passwords containing special characters might not work during the setup of ConSol CM. Please use the Web Admin Suite to set such passwords.

Step 6: Incoming E-mail

Optional. You can define the parameters for the incoming emails here. Alternatively, you can leave this screen empty and perform the configuration later in the Web Admin Suite.

• Incoming E-mail connection
  Define an email account (mailbox) where ConSol CM should retrieve incoming emails. See section Email configuration in the administrator manual for further details

Email passwords containing special characters might not work during the setup of ConSol CM. Please use the Web Admin Suite to set such passwords.

Step 7: Start setup

Click Finish to start the system setup and configuration. This will take a while (some browsers might display a timeout error, but this does not indicate any problem).

When the setup has finished you see a screen with the message Setup has finished.

Step 8: Check the setup

Reload the page or open the URL of the CM system in another browser tab/window to see the start page. It contains links to open the Web Client and Web Admin Suite.

Open the Web Admin Suite to add your license to the system, see License.