Page Customization for the Graphical Representation of Relations
The representation of relations as graphs is based on page customization. Two modes are available:
The standard mode allows to configure the graph display for relation sections of tickets and on customer and resource pages. The graph display is then offered as link Graph and the engineer can switch between list and graph mode. For a detailed explanation, see section Page Customizations for the Visualization of Relations, Standard.
The expert mode allows to fade-in a new section on ticket, customer, or resource pages where an entirely custom-specific graph, based on a script, is displayed. For a detailed explanation, see section Page Customizations for the Visualization of Relations, Expert.
The basic configuration principle is identical in both modes and is explained in section Configuration of the Graph Display of Relations .