Usability improvements for the Web Client
The following usability improvements for the Web Client have been made.
Filtering the case history by text class (#629319)
The case history can now be filtered to show only comments and emails with a selected text class. The Show selector has been extended with the list of text classes which are assigned to comments and emails which are currently visible in the case history.
The filtering only applies to the entries which are visible in the selected detail level. Text classes applied to hidden entries are not available for selection.
If a filter is applied, a warning is shown at the top of the case history.
Warning messages displayed in yellow (#629997)
Warning messages, which can be implemented by using the method client.showWarningMessage("message text")
, are now displayed with a yellow background color to differentiate them from the green info and success messages.
Recently visited pages shown in avatar menu (#657751)
The user avatar menu, which is accessed by clicking the user initials in the right corner of the menu bar, now includes a section with the recently visited pages. This allows the user to easily navigate to the cases, contacts and resources which he has viewed last. Up to 10 items can be shown.
Improved layout of confirmation dialogs (#657821)
The visual presentation of the dialog to set the escalation date and the dialogs which are shown to ask the user for confirmation before performing certain actions has been enhanced. It is now consistent with the general design of modal dialogs.
Comments and attachments section of contacts and resources improved (#657944)
The design of the Comments and attachments section on contact and resource pages has been improved. It is now responsive and consistent with the respective sections on case pages, i.e.
- The new table component with the buttons Download selected, Download all and Delete selected is used in the Attachments tab.
- The Comments tab shows the new table components with a Delete selected button which allows removing several comments at once.
- The tables for comments and attachments cannot be filtered.
- Content can now be added only via the section header buttons Add comment and Add attachment.
Improved layout of dialog to edit comment (#658162)
The visual presentation of the dialog to edit a comment has been enhanced. It is now consistent with the general design of modal dialogs.
Improved layout of resubmission dialog (#658163)
The visual presentation of the resubmission dialog has been enhanced. It is now consistent with the general design of modal dialogs.