Usability improvements for the Web Admin Suite
The following usability improvements for the Web Admin Suite have been made.
Queue import improved (#666135)
When importing a scene created with a custom export which contains a queue, the queue settings, such as the calendar, are now properly merged, so that associations to entities which exist in the target system but not in the imported scene are kept.
Automatic focus on note text field (#666302)
When double-clicking a note element in the workflow editor on the Workflows page, the focus is now automatically set to the Note text field, so that users can start typing their note immediately.
Limit for attachment description added (#666337)
The attachment description field on the Rich text templates page and in the modal window for creating a support ticket is now limited to 255 characters, in order to avoid database errors caused when this limit was exceeded.
Queue wizard improved (#666488)
The queue wizard which can be used to create a new queue with related entities has been enhanced so that the created role automatically receives all permissions for the new queue. Previously, the Assign users and Change queue permissions were missing.
Improved visibility of error reports (Ticket #666570)
The visibility of new error reports has been improved by:
- Adding an exclamation mark next to the Operation menu to indicate that there are unchecked reports
- Showing the number of unchecked reports in parentheses in the menu item text
In addition, it can be configured that an email is sent whenever a new error report arrives. This is useful if the people who handle the reports are not regular users of the Web Admin Suite.
A Settings button has been added to the Error reports page for this purpose. It opens a modal window where you can specify one or multiple recipients in Send automatic notifications for new reports. The email addresses are saved to the new system property exception.reports.notification.to from the module cmas-core-server. This property has been added to the Addresses tab of the Email configuration page.
The email is based on the new template error-report-template which is added automatically on setup and update.
Info box added to standard templates dialog (#666611)
An information box has been added to the Set standard templates dialog on the Rich text templates page. It explains the purpose of standard templates and the possibility to override them for individual queues.
Visual appearance section in portal configurations improved (#666613)
The Visual appearance section of the Portal configurations page in the Web Admin Suite has been enhanced for better usability on small screens. The paper bin and info icons are now displayed next to the GUI elements which they refer to even if the layout is squeezed, ensuring a more user-friendly experience.
Workflow templates replaced (#666701)
The workflow templates available for selection during workflow creation on the Workflows page have been updated by adding an automatic activity after the start node. This activity can be used to add automatic processing for newly created cases. It improves compatibility with the queue wizard because newly created cases are moved to a scope and thus visible in the default view.
Indention in script editor improved (#666769)
The script editor has been adjusted to enhance the handling of indentation. When pressing the Tab key, the editor now inserts four spaces instead of a tab character. Additionally, support for backtabbing has been restored. Users can now decrease indentation by selecting multiple lines and pressing Shift + Tab.
Language labels in portal configurations improved (#667420)
The language labels in the Feedback form section of the Portal configurations page have been updated to display the language's localized name instead of the abbreviation. This improves user experience by providing a uniform presentation of language options across different sections of the portal configuration.