GUI of the Web Admin Suite

This section describes the features of the GUI of the Web Admin Suite. It includes a short overview of the screen structure, a list of the used icons and some general hints about using the Web Admin Suite.

You can access the Web Admin Suite in your browser by appending /was to the system URL, e.g. https://mycmserver/was.

Structure of the screen

The GUI of the Web Admin Suite is divided into three parts: the header at the top, the menu bar on the left, and the main panel.

Figure 5: Page structure of the Web Admin Suite

The header (1) contains the following information:

• Name of the current screen
• Help icon (question mark) which provides a link to the online help page of the current screen
• Logout button (circle with the first letter of the name of the current user)

The menu bar (2) contains the links to the Web Admin Suite screens grouped by area. Currently, a dashboard and seven groups are available:

• Dashboard
  View general system information and an overview of the system status. Start screen, also accessible using the Web Admin Suite icon in the header.
• Access & roles
  This group contains three sections:
  • Users
    Manage users and assign roles, see Users.
  • Roles
    Manage roles and assign permissions, see Roles.
  • Views
    Create and configure filters for the case list, see Views.
• Lists
  This group contains two sections:
  • Enumerated lists
    Manage lists to be used in data fields and hierarchical lists and edit list values, see Enumerated lists.
  • Hierarchical lists
    Create and edit data fields with hierarchical lists for cases, contacts and resources, see Hierarchical lists.
• Business logic
  This group contains two sections:
  • Scripts
    Create and edit the scripts to be used in the system, see Scripts.
  • Templates
    Create and edit the templates to be used in the system, see Technical templates.
• Cases
  This group contains one section:
  • Activity forms
    Manage activity forms, see Activity forms
• Email
  This group contains one section:
  • Email backups
    Manage email backups, see Email backups.
• System settings
  This group contains two sections:
  • System properties
    Manage system settings and configure components, see System properties.
  • Client configurations
    Manage configurations for CM/Track, see Client configurations.
  • Labels
    Manage the labels used in ConSol CM, see Labels.
• Operation
  This group contains three sections:
  • Index
    Manage the index, see Index.
  • License
    Import the ConSol CM license, see License.
  • Tasks
    Execute and track tasks, see Tasks.
  • Log files
    View log files, see Log files.
• DWH
  This group contains one section:
  • Cubes
    Manage cubes (views) on the DWH database, see Cubes
• Staging
  This group contains two sections:
  • Export
    Export a scene containing ConSol CM data, see Staging.
  • Import
    Import a scene containing ConSol CM data, see Staging.

You can collapse the menu bar by clicking the arrow icon in its header. To expand it again, click the icon with the three horizontal lines in the header. If you click the icon of a group, a menu where you can select one of the group’s pages opens.

You work in the main panel (3 and 4). Its content depends on the selected menu item and the current action. Usually, an overview panel (3) which spans the whole width of the main panel is displayed when you select a menu item. When you click an item to work on it, the main panel is split and an editing panel (4) is displayed on the right. You can close the editing panel by clicking the X icon in the upper right corner. If you want to edit another item, you can also select it directly in the overview panel. The content of the editing panel changes accordingly.

Icons

The Web Admin Suite uses icons for certain actions. You can hover over the icon to see a tooltip with a description.

The following icons exist:

Icon	Meaning
	Edit an item
	Enable an item
	Disable an item
	Delete an item
	Duplicate an item
	Assign or unassign items
	Sort items in a list
	Add an item
	Remove an item
	Download an item
	Retry an item
	Sort table by column
	Choose the columns to be displayed in a table
	Expand the menu bar
	Open the online help
	Open integrated documentation

Icons can appear in several situations:

• The icon is displayed as soon as the page is loaded.
  -> The action is not related to a specific item.
• When you hover over an item, the icon is displayed next to this item.
  -> The action is applied to this item.
• When you select one or several items using a checkbox, an icon bar appears on the top of the table.
  -> The action is applied to all selected items.

Behavior of the Web Admin Suite

When do actions take effect?

There are three possible ways how actions take effect in the Web Admin Suite:

• There is a button to confirm the action. Usually, the button is inactive at first, when you have not made any changes yet. It becomes available as soon as you make changes.
  -> Click the button to confirm your action.
• The action takes effect immediately. This behavior applies to some settings where confirming each individual action would be cumbersome, e.g., sorting items in a list or assigning permissions.
  -> You do not need to confirm your action, but you should remember that you cannot undo it.
• A warning message is displayed to confirm the action. This is the default behavior for actions which delete items.
  -> Confirm the warning message to perform the action.

Can several users work simultaneously?

Several users can work with the Web Admin Suite and the Admin Tool at the same time. If you work in an area where another user has made a change simultaneously, a red banner is displayed at the top of the page and you need to reload the page to receive the changes made by the other user.