Your daily work with ConSol CM

This section describes the most important tasks you perform during your daily work with the Web Client. The following sections describe the actions which are relevant for most of the users of ConSol CM and are essential for your daily work with the system.

• Finding an object

• Working on cases

• Communicating about cases

• Taking advantage of user interface features

You can find brief explanations of additional features and tasks in Advanced features. The Troubleshooting section includes detailed steps to solve common issues.

Login and logout

You can log in to the system by opening the login page and entering your user name and password. On some systems, you are logged in automatically with your Windows user.

You can log out by clicking the Log out button in the user menu. An automatic log out occurs when your session times out. In both cases your workspace is deleted.

If you are logged in automatically and want to log in with another user name, click the Log out button in the user menu and enter the desired user name on the login page.