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Version: 6.18 (draft)

ticketPanel

This type allows to configure the page to view a case.

Attributes:

  • enableAdditionalParticipantsEdit: Enables adding and removing participants when editing case data.
  • enableAdditionalParticipantsView: Enables viewing participants in the basic case data, next to the assignee.
  • legacyAdditionalEngineersSectionEnabled: Reenables the legacy section for participants. You need to set this attribute to true and add the section engineers to sectionsGrid. This attribute will be removed in a future major release.
  • scrollSpeed: Scroll speed in milliseconds. The attribute is used to determine the speed of page scrolling when you click on a handler on the right side of the main page section. The value determines how long the animation runs. The default value is 200, meaning that it takes 200ms to scroll the page.
  • topBottomPageButtonVisible: Determines if the handler to scroll the page is visible (true) or not (false). The default value is true.