System labels
The following default labels are added during the installation or update of ConSol CM.
Cases
| Label | English | Usage |
|---|---|---|
| cmweb.main.ticket.accusative.plural.initlow | cases | Accusative for more than one case |
| cmweb.main.ticket.article.dative.initcap | This | Demonstrative pronoun (dative) for one case, capitalized |
| cmweb.main.ticket.article.dative.initlow | this | Demonstrative pronoun (dative) for one case |
| cmweb.main.ticket.article.demonstrative.initcap | This | Demonstrative pronoun (nominative) for one case, capitalized |
| cmweb.main.ticket.article.demonstrative.initlow | this | Demonstrative pronoun (nominative) for one case |
| cmweb.main.ticket.article.initcap | The | Article for one case, capitalized |
| cmweb.main.ticket.article.initlow | the | Article for one case |
| cmweb.main.ticket.base.initcap | Case | One case, capitalized |
| cmweb.main.ticket.base.initlow | case | One case |
| cmweb.main.ticket.new | Create case | Entry in the main menu to create a case |
| cmweb.main.ticket.plural.initcap | Cases | More than one cases, capitalized |
| cmweb.main.ticket.plural.initlow | cases | More than one cases |
| cmweb.main.ticket.relations.fixed.child | Child(fixed) | Case on the lower hierarchical level in a relation which can only be set using scripts |
| cmweb.main.ticket.relations.fixed.parent | Parent(fixed) | Case on the upper hierarchical level in a relation which can only be set using scripts |
| cmweb.main.ticket.relations.lax.child | Child | Case on the lower hierarchical level in a relation which can be set in the Web Client |
| cmweb.main.ticket.relations.lax.parent | Parent | Case on the upper hierarchical level in a relation which can be set in the Web Client |
| cmweb.main.ticket.relations.reference.plural | References | Cases in a non-hierarchical relation |
| cmweb.main.ticket.relations.reference.singular | Reference | One case in a non-hierarchical relation |
Contacts
The following table contains a list of the available labels with the default values for new installations, i.e. installations which were first set up on a version 6.11.2.0 or higher:
| Label | English | Usage |
|---|---|---|
| cmweb.main.unit.additionalcontact.base.initcap | Additional contact | One additional unit related to a case |
| cmweb.main.unit.additionalcontact.plural.initcap | Additional contacts | Several additional units related to a case |
| cmweb.main.unit.company.article.initcap | This | Article for the unit on the upper hierarchical level |
| cmweb.main.unit.company.base.initcap | Company | Name for one unit on the upper hierarchical level, capitalized |
| cmweb.main.unit.company.base.initlow | company | Name for one unit on the upper hierarchical level |
| cmweb.main.unit.company.edit | Edit company data | Button to edit company data in the case |
| cmweb.main.unit.company.jump.to | Jump to company | Context menu entry to open the unit on the upper hierarchical level |
| cmweb.main.unit.company.plural.initlow | companies | Name for the units on the upper hierarchical level |
| cmweb.main.unit.company.tickets.filter.all.text | of this company and its persons | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.all.tooltip | which are relevant for this company. Either the company itself or one of its persons are main or additional contact | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.main.text | of this company (only as main contact) | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.main.tooltip | where this company is assigned as main contact | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.ofcompany.text | of this company | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.ofcompany.tooltip | where this company is assigned as main or additional contact | Filter above the case table on the company page |
| cmweb.main.unit.company.tickets.filter.ofcontacts.text | of persons | Case transfer |
| cmweb.main.unit.company.tickets.filter.ofcontacts.tooltip | which carry one of this company's persons as main or additional contact | Filter above the case table on the company page |
| cmweb.main.unit.company.transfer.select.text | select another company | Case transfer |
| cmweb.main.unit.contact.base.initcap | Person | Name for one unit on the lower hierarchical level, capitalized |
| cmweb.main.unit.contact.base.initlow | person | Name for one unit on the lower hierarchical level |
| cmweb.main.unit.contact.edit | Edit contact data | Button to edit person data in the case |
| cmweb.main.unit.contact.jump.to | Jump to person | Context menu entry to open the unit on the lower hierarchical level |
| cmweb.main.unit.contact.plural.initcap | Persons | Name for the units on the lower hierarchical level, capitalized |
| cmweb.main.unit.contact.plural.initlow | persons | Name for the units on the lower hierarchical level |
| cmweb.main.unit.contact.tickets.filter.all.text | of this person | Filter above the case table on the person page |
| cmweb.main.unit.contact.tickets.filter.all.tooltip | where this person is assigned as main or additional contact | Filter above the case table on the person page |
| cmweb.main.unit.contact.tickets.filter.main.text | of this person (only as main contact) | Filter above the case table on the person page |
| cmweb.main.unit.contact.tickets.filter.main.tooltip | where this person is assigned as main contact | Filter above the case table on the person page |
| cmweb.main.unit.contact.tickets.filter.ofcompany.text | of the company | Filter above the case table on the person page |
| cmweb.main.unit.contact.tickets.filter.ofcompany.tooltip | which are relevant for this person's company. Either the company itself or one of its persons are main or additional contact | Filter above the case table on the person page |
| cmweb.main.unit.contact.transfer.select.text | select another person | Case transfer |
| cmweb.main.unit.general.accusative.plural.initlow | contacts | Accusative for more than one contact |
| cmweb.main.unit.general.article.initcap | This | Article for the general unit |
| cmweb.main.unit.general.base.initcap | Contact | General name for one unit, capitalized |
| cmweb.main.unit.general.base.initlow | contact | General name for one unit |
| cmweb.main.unit.general.create | New contact | Entry in the main menu to create a new unit |
| cmweb.main.unit.general.plural.initcap | Contacts | General name for the units, capitalized |
| cmweb.main.unit.general.plural.initlow | contacts | General name for the units |
| cmweb.main.unit.maincontact.base.initcap | Main contact | Primary unit related to a case, capitalized |
| cmweb.main.unit.maincontact.base.initlow | main contact | Primary unit related to a case |
| cmweb.main.unit.role.general.initcap | Contact role | Function of an additional unit related to a case |
Resources
| Label | English | Usage |
|---|---|---|
| cmweb.rp.resource.accusative.plural.initlow | resources | Accusative of more than one resource |
| cmweb.rp.resource.base | Resource | One resource |
| cmweb.rp.resource.base.initlow | resource | One resource in a phrase |
| cmweb.rp.resource.new | New resource | Button to create a new resource |
| cmweb.rp.resource.new.initlow | new resource | New resource in a phrase |
| cmweb.rp.resource.plural | Resources | More than one resources |
| cmweb.rp.resource.to | Jump to resource | Context menu entry to open a resource |
| cmweb.rp.resource_pool.base | Resource pool | Entry in the main menu |
| cmweb.rp.resource_relation.base | Resource relation | Relations between resources |
| cmweb.rp.resource_type.article.genitive.initlow | this | Demonstrative article in genitive for the type of resource |
| cmweb.rp.resource_type.base | Resource type | Type of resource |
| cmweb.rp.resource_type.genitive.initlow | resource type | Genitive of the type of resource |
Users
| Label | English | Usage |
|---|---|---|
| cmweb.main.engineer.base.initcap | Assignee | One user, capitalized |
| cmweb.main.engineer.base.initlow | assignee | One user |
| cmweb.main.engineer.plural.initcap | Assignees | More than one users, capitalized |
| cmweb.main.engineer.plural.initlow | assignees | More than one users |
| cmweb.main.participants.headline | Additional participants | Label for participants in the basic case data |
| cmweb.main.participants.plural.initcap | Participants | More than one participant, capitalized |
| cmweb.main.participants.plural.initlow | participants | More than one participant |
| cmweb.main.participants.singular.initcap | Participant | One participant, capitalized |
| cmweb.main.participants.singular.initlow | participant | One participant |
| cmweb.main.unit.portal.user.initcap | Portal user profile | Name of the user profile for CM/Track |
Queues
| Label | English | Usage |
|---|---|---|
| cmweb.main.queue.article.genitive.demonstrative.initlow | this | Demonstrative article in genitive for one queue |
| cmweb.main.queue.base.initcap | Process | One queue, capitalized |
| cmweb.main.queue.base.initlow | process | One queue |
| cmweb.main.queue.genitive.initlow | process | Genitive for one queue |
| cmweb.main.queue.plural.initcap | Processes | More than one queue, capitalized |
| cmweb.main.queue.plural.initlow | processes | More than one queue |
Cubes
| Label | Default English | Usage |
|---|---|---|
| cmrf.cube.ticket.main | Case | Columns for basic case data and case fields |
| cmrf.cube.queue.main | Process | Columns for the technical and localized queue name |
| cmrf.cube.scope.main | Scope | Columns for the technical and localized scope name |
| cmrf.cube.engineer.main | Assignee | Columns for the data of the assigned user |
| cmrf.cube.maincontact.main | Contact | Columns for the person ID and person fields |
| cmrf.cube.company.main | Company | Columns for the company ID and company fields |
| cmrf.cube.customergroup.main | Customer group | Columns for the technical and localized customer group name |
Error messages
| Label | Default English | Usage |
|---|---|---|
| policy.password.age.violated | The validity of your password has expired. Please choose a new password. | Message displayed if password has expired as defined in cmas-core-security, policy.password.age |
| policy.password.pattern.violated | Please choose a password with a higher complexity. By default passwords should have a minimum length of 7 and use at least one capital letter, one small letter and one number. | Message displayed if the user chooses a password which does not match the password policy, defined in cmas-core-security, policy.password.pattern |
| policy.password.rotation.violated | The new password is equal to one already used. Please choose a different password. | Message displayed if the user chooses a password which does not match the password rotation, defined in cmas-core-security, policy.rotation.ratio |
| SystemProperties.md |