Skip to main content

Lists

Lists are used when defining the data models for cases, contacts and resources in ConSol CM. They can be referenced in data fields which should hold a predefined set of values. This way, you can limit the values which the users can enter in the data field, and improve usability by allowing the users to simply select the desired value.

This section describes how to create lists for the data models for cases, contacts and resources in ConSol CM.

  • Enumerated lists: Enumerated lists contain predefined sets of values. With scripts of type Dependent enum it is possible to filter list values, which allows for example to implement dynamic hierarchical structures.
  • Hierarchical lists: Hierarchical lists are definitions of tree structures which consist of several lists.
  • Address autocomplete: Address data can be imported to the ConSol CM database to show suggestions when the user types an address.