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Services

Services handle core functionalities of ConSol CM. The *ServicesÜ page shows a list of the services and their status: Running services have a green dot and stopped services a red dot. You can start or stop a service by clicking the icon in the respective row.

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Some functionalities of ConSol CM might not work if you stop the related service.

Available services​

  • Archive GDPR service: Only required if CM/Archive is used. Sends information about deleted and anonymized contacts to CM/Archive.
  • DWH live service: Controls DWH updates if the Live mode is enabled.
  • DWH log service: Saves DWH / CMRF log messages in the CM database for display in the Web Admin Suite.
  • DWH transfer service: Controls DWH transfers.
  • index changes notifier: Collects changes which are relevant for the index to save them to a database table.
  • index changes receiver: Updates the index with pending changes retrieved from the respective database table.
  • JobExecutor: Controls trigger escalations in workflows.
  • Mail Sender Engine: Controls email sending.
  • Nimh: Retrieves incoming emails.
  • Notifications reaper service: Removes outdated notifications
  • recent items cleanup: Removes recent items saved for use in the dashboard widget according to the configuration in the system properties cmas-core-server, recent.items.cleanup.interval.minutes and cmas-core-server, recent.items.max.per.engineer. If ConSol CM runs in a cluster, the service is only enabled on the cluster node specified in cmas-core-server, recent.items.cleanup.cluster.node.id.
  • Remote client pooling: Notifies the Web Client about changes done in the Web Admin Suite.
  • Rest API service: Enables the REST interface.
  • Server Session Service: Controls sessions and stops expired session according to the configuration in cmas-core-server, server.session.timeout.
  • TaskExecutorService: Controls task execution. The main thread scans the database for tasks with the status NEW, and a second component controls a dedicated thread pool used for tasks execution.
  • unused content remover: Removes attachments and comments which have been marked as deleted in the case history in the Web Client.