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cmRichTextEditor

This type allows to configure the rich text editor.

Attributes:

  • configuration: The configuration of the editor in JSON format, see https://www.froala.com/wysiwyg-editor/v2.0/docs/options for all the options.
  • font: This is the font used in the editor by default.
  • fontSizeValue: This is the default size for the text in the rich text editor. It must be one of the values from the list in fontSizeValues.

Using a script to configure settings​

Instead of providing the values for the attributes directly in the page customization, you can reference a script which returns the desired values. This allows you to add logic when determining the editor settings. You need to create a script of the type Page customization and reference it in the configuration script field of the page customization.

Example: The default font size should depend on the customer group of the case's main contact. You can reference a script with the following code.

ticket = ticketService.getById(ticketId);
def mainContact = ticket.mainContact
def cgName = mainContact.customerGroup.name
switch(cgName) {
    case "DirectCustomers": [fontSizeValue:"14pt"];
    break;
    case "Reseller": [fontSizeValue:"12pt"];
    break;
    default: [fontSizeValue:"10pt"];
    break;
}