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ticketCreatePanel

This type allows to configure the page to create a new case.

Attributes:

  • queuesSortOrder: Determines the order of the queue tabs. Enter the technical names of the queues separated by comma to display the queues in this order. The queues which are not configured in this attribute are displayed in the default sorting (alphabetically) after the ones which are configured. If the logged-in user has selected a default queue in the user profile, this queue is always displayed first, independently of the configured sort order.
  • scrollSpeed: Scroll speed in milliseconds. The attribute is used to determine the speed of page scrolling when you click on a handler on the right side of the main page section. The value determines how long the animation runs. The default value is 200, meaning that it takes 200ms to scroll the page.
  • topBottomPageButtonVisible: Determines if the handler to scroll the page is visible (true) or not (false). The default value is true.